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HR Generalist

Sutherland

Pretoria, GP, South Africa permanent

Posted: February 5, 2026

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Quick Summary

The HR Generalist is responsible for providing foundational support and functional expertise across business and people strategy, including onboarding new employees, employee relations, and performance management.

Job Description

The HR Generalist is an integral part of the HR team and our organization. In this role, you will provide the foundational support and functional expertise that drives proactivity and results across business and people strategy. You will handle generalist responsibilities including onboarding of new employees, employee relations and engagement, growth and development, performance & talent management, people metrics/reporting and payroll administration, partnering with line management on HR and business needs and special projects. You will also coach managers in leading teams, living the Sutherland values, and Winning behaviors and conforming to standard policies/processes.

You will contribute at both hands-on and tactical levels to help the Site and program on employee matters, advocate Sutherland culture and values, and guide senior leaders on people matters by bringing creative and effective ideas & solutions. The incumbent will be an individual contributor supporting needs of 500+ Employees.

• In this role, you will get to:
• Shape Workplace Culture: Offer support, boost engagement, and inspire positive attitudes; promote our Extra Mile and Platinum Awards programs.
• Execute HR strategies to address challenges with performance and employee retention and engagement; Recommend, introduce, interpret and clarify Human Resources procedures, controls, policies, and regulations.
• Keep Sutherland Aligned: Measure and monitor existing policies and procedures; Review and recommend action plans for compliance with all applicable federal and state laws and regulations pertaining to employment including compliance with equal employment opportunity legislation and programs to correct under-representation.
• Promote an Open-door Policy: Remain available to the team and encourage a collaborative environment; Provide direct HR support/guidance to business.
• Strengthen Relationships: Create sustainable solutions to individual employee challenges. Conduct employee investigation as needed. Work with legal advisors providing professional input regarding legal aspects of HR.

All your information will be kept confidential according to EEO guidelines. Working hours: 10h00 to 19h00 with flexible to support as needed 

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