HR Generalist II- Human Resources/Support Services Center

SUMMARY

Under general supervision of the Chief of Business, Administration, and Technology, the HR Generalist II performs a variety of human resources and administrative duties, with a concentration on recruitment, selection and hiring, and communicating with internal and external organizations. This individual will exercise some judgment and discretion in performing human resources routines with technical advice available when needed and will determine methods necessary to accomplish duties and objectives. Highly developed communication skills, organizational skills and attention to detail are critical.  Performs other and related work as required.

REQUIREMENTS

Basic Qualification(s)

Bachelor’s degree in a human resources field (industrial relations, human resources, etc.) from an accredited college/university AND one year of paid, full-time equivalent, directly related HR experience OR

At least 60 hours of college coursework AND least two years of paid, full-time equivalent, directly related HR experience.

Must have a valid Driver’s License and a good driving record with no DWI violations with in past 5 years and no other moving violations within the past year.

Preferred Training and Experience

Preference will be given to applicants with Bachelor’s degree in human resources field and paid, full-time, directly related HR experience.

Preference will be given to applicants who have paid work experience specifically handling the employment process.

Highly Desired Training and Experience

SHRM-CP/PHR/SPHR certification is highly desirable.

KNOWLEDGE, SKILLS, & ABILITIES

Comprehensive knowledge of:

human resources including recruitment and employment processes;

computers and various software (Word, email, Internet, data entry, Excel, PowerPoint and Publisher);

employment laws and legal requirements.

Skills to:

understand and follow complex written and oral instructions;

communicate effectively, both verbally and in writing with staff, the public and City Departments;

stay organized demonstrated by ability to keep records, maintain files and make reports;

handle duties requiring high level of attention to detail;

use resourcefulness, tact, courtesy, and respect in dealing professionally with applicants, as well as library employees and vendors;

deal with multiple and extra unexpected tasks simultaneously;

create and maintain courteous, pleasant impressions of the library;

make decisions based on established policies and practices;

Ability to:

listen to internal and external customers; and proceed based on the information given.

remain unbiased and maintain independent thought when assisting with Employee Relations issues and investigations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to reach with hands and arms, walk, twist, use hands to finger, grasp, handle, feel or operate objects, tools, or controls, talk and hear.  Hand-eye coordination is necessary to operate computers and office equipment.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The employee must be able to stand, or be on foot, for long periods of time, sit in one place for long periods of time, usually working at a computer or laptop (keyboard, mouse, monitor, touchpad); speak for long periods of time with little breaks.

The employee is occasionally required to climb, balance, stoop, crouch, squat, kneel, and crawl.  The employee must occasionally lift and/or carry up to 20 pounds, frequently lift and/or carry up to 10 pounds.  Employee must frequently push and/or pull loaded book carts weighing up to 75 pounds.

ESSENTIAL FUNCTIONS

Employee Lifecycle Administration: Responsible for in-processing, employee changes, and out processing of all employees in coordination with the City of Shreveport Personnel office.

Recruitment & Employment Processing: Responsible for employment process; prepares vacancy announcements; handles posting of vacancies using Applicant Pro software and handles all correspondence with applicants and hiring team; tracks hiring process with email correspondence and related paperwork; conducts reference checks and coordinates background checks and pre-hire drug screenings; maintains employment process files.

Employee Relations Support: May assist with investigations, resolving inquiries and/or complaints, and with policy interpretation; responds to HR-related inquiries from employees and supervisors.

HR Records Management & Compliance: Responsible for record keeping in HR, in accordance with federal, state and local laws as well as the SML Retention Schedule, to include current roster of employees, current records on all employees, and all current information regarding pay rates, schedules, and classifications.

Employment Verification Support: Acts as a backup for the HR Generalist I with handling employment verifications.

Employee ID Badging: Prepares new hire and employee replacement badges.

Personnel File Management: Responsible for filing of HR records, with assistance from HR Generalist I, may participate in file audits of personnel files.

Training & HR Education: Conducts general and specialized employee training sessions concerning human resources issues to supervisors or other employees.

Intergovernmental Liaison: Serves as a liaison between some City departments and the Library.

HR Documentation & Support: Assists with updating and producing various manuals produced by the HR department.

Administrative & Team Support: Provides assistance to other HR and Administrative staff as needed.

Professional Development: Attends workshops and conferences as needed; meets quarterly with supervisor for work review meetings and other departmental meetings as required.

Other: Performs other duties as assigned.

PRESENT SCHEDULE [subject to change without notice]: 

Monday – Friday          8:00am – 5:00pm (with a 1-hour unpaid lunch break)

APPLICATION DEADLINE

Open until filled                                              

STARTING DATE

Two weeks after selection

SALARY

$20.50/hour + benefits; a 12% deduction is required for all full-time employees for retirement through the city of Shreveport

BENEFITS

Paid Vacation and sick leave, paid holidays.  Medical, dental and life insurance.  Retirement system with the City of Shreveport.  Tuition reimbursement available after one year of employment.

A criminal background check and a drug screening are part of the pre-hire process. The State of Louisiana Bureau of Criminal Identification and Information and these checks will be conducted on a yearly basis for positions which provide outreach to daycare centers. A mandatory full day orientation is part of the new hire process; these orientations are scheduled on Tuesdays from 9:00am to 5:00pm. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans’ status, sexual orientation or gender identity. Shreve Memorial Library is committed to antiracism, equity, diversity, and inclusion through the adoption of Library policies and practices that provide opportunities for every person in our community and organization to thrive.  Our facilities are non-smoking 03.30.26