HR Coordinator

The Human Resources Coordinator is responsible for the HR administration processes in the team. They are the first point of contact for day-to-day HR enquiries and managing the HR email inbox. They coordinate the new starter process. The Coordinator works closely with other HR team members, the Recruitment teams, Department Managers and other internal stakeholders.

This position reports into the HR Manager.

Key Responsibilities:

● Ensure new employees are successfully inducted into the business, this includes : creating contracts of employment, ensure we have all necessary new starter documentation (e.g. Policy acknowledgement), set-up (e.g. user accounts), sending out all communication with new starters.

● Ensure induction set up is ready for the weekly induction sessions.

● Respond to enquiries from team members which are sent to the HR email inbox, escalating or seeking advice for more complex queries.

● Using BOB to run regular weekly/monthly reports as requested.

● Assist the Payroll and Benefits Advisor with payroll tasks as required.

● Ensure HR systems (BOB) are updated and maintained with the latest employee information and conduct monthly audit checks.

● Support time and attendance monitoring activities.

● Provide advice and answer queries on the BOB system from employees and Managers as and when required.

● Provide support with the leaver process including organising exit interviews for HR Manager/Advisor to undertake, as well as sending leaver confirmation emails.

● Have an understanding of other roles within the team, provide cover/support, as needed.

● Undertake project work as required.

● Contributing ideas for continuous improvement.

● Actively participate in Employee Engagement, Training and HR initiative projects.

● Other duties as assigned by the HR Manager.

Key Stakeholders: Employees, Managers, Heads of Department, Head of HR, HR Manager, HR team, Crewing, Recruitment