HR Business Partner

LOCATION: Duckmanton, S44 5HS

SHIFT PATTERN: Monday - Friday, 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

The HR Business Partner (HRBP) acts as a strategic people partner to operational leaders across the Amazon account and Critical Solutions business units. The role is responsible for driving people strategies that support safe, compliant, customer‑focused, and high‑performing FM operations across mission‑critical sites, data centres, logistics hubs, and high‑security environments.

The HRBP will build trusted relationships at all levels, offering clear insight into workforce performance, capability, culture, and emerging people needs across each division or site. They will provide proactive, solutions‑focused HR support, ensuring that operational delivery is underpinned by strong leadership, employee engagement, and compliant HR practice.

Key Responsibilities

Strategic HR Partnership

• - Partner with operational and business leaders to align people plans with business objectives.

• - Support organisational change, transformation, restructures and mobilisation activities.

• - Provide data‑driven insight to inform decision‑making, future workforce planning, and operational improvements.

Employee Relations & Policy

• - Manage complex employee relations cases, including disciplinaries, grievances, absence, capability, retirement, and redundancy.

• - Coach managers on fair, consistent, and best‑practice ER management.

Performance, Talent & Development

• - Support leaders with performance management, including development plans and capability building.

• - Lead talent management activities, succession planning, and internal mobility initiatives.

• - Support recruitment campaigns and selection processes in partnership with resourcing teams.

• - Lead the implementation of learning and development programmes aligned to operational needs.

Engagement & Culture

• - Monitor employee satisfaction, identify trends, and work with leaders to improve engagement.

• - Promote positive team culture, values‑led behaviour, and inclusive working practices across all sites.

• - Champion continuous improvement and support innovation in how people and teams operate.

People Data, Analytics & Reporting

• - Produce accurate monthly HR reports, workforce insights, and people metrics for leaders and the HR Director.

• - Use HR data to highlight risks, opportunities, and areas requiring action.

Industrial Relations

• - Maintain effective working relationships with recognised Trade Unions working in conjunction with IR and Policy Manager

• - Support annual pay reviews, consultation processes, and collective discussions in partnership with the IR Manager and Policy Manager.

Skills, Knowledge & Experience

Essential

• - Proven HR generalist experience in a senior or business partnering role.

• - CIPD qualified (or equivalent experience).

• - Strong knowledge of UK employment law and best practice.

• - Experience managing complex ER casework.

• - Strong stakeholder management with the ability to influence at all levels.

• - Experience delivering coaching, learning and development, and talent initiatives.

• - Skilled in HR reporting and confident using Excel, Word and PowerPoint.

• - Experience using HR Information Systems (HRIS).

• - Commercial acumen with understanding of P&L and business performance metrics.

• - Ability to work in fast‑paced, multi‑site environments, including high‑security and mission‑critical settings.

• - Strong problem‑solving skills, adaptability, and a continuous improvement mindset.

• - Understanding of Health & Safety

• - Experience designing HR policies, procedures, contracts, and employment documentation.

• - Experience in IR including restructures, TUPE, mobilisation and pay reviews.

Desirable

• - Advanced CIPD qualification.

• - Experience in large‑scale FM, logistics, data centres, or critical infrastructure environments.

• - Experience supporting high‑growth, transformation, or complex operational business units.

Key Behaviours

• - Respect – Treats everyone with fairness and professionalism.

• - Collaboration – Works effectively across teams and builds strong partnerships.

• - Integrity – Acts with honesty, confidentiality, and sound judgement.

• - Innovation – Seeks better ways of working and supports continuous improvement.

• - Excellence – Strives for high performance and delivers high‑quality outcomes.

• - Trust – Builds credibility through reliability, openness, and consistent delivery.

Additional Information

• - The role may require travel across multiple sites.

• - Flexibility is expected to support diverse operational needs and occasional out‑of‑hours requirements.

Benefits:
We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.