HR Assistant

Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope.

Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith.

Must be able to successfully pass a background check and drug test upon receiving an offer of employment.

To view Refuge for Women's benefits, click HERE.

Position starts at 10 hours/week with the opportunity for growth

Position Overview:

The HR Assistant supports the Human Resources function of Refuge for Women’s Central Services Team. This role helps ensure that HR practices reflect the organization’s mission to provide safe, restorative, and faith-based residential care. The HR Assistant serves staff with professionalism, compassion, and discretion, recognizing the unique dynamics of a trauma-informed care environment and the work our direct care employees do.

Your team contribution:

You will assist the Central Team with the support of our location staff. This position serves as a resource to supervisors and employees - answering their questions, providing support and making sure the organization maintains a high level of accountability for the services it provides. 

You’ll be successful if:

You love to play a role in supporting the team that works on the front lines of direct care. Staff questions and tasks don’t frustrate you - you see it all as your part of your contribution to the team. You have great attention to detail and you want to make sure all employees are treated with fairness and respect. 

Administrative & HR Support

Maintain accurate, secure, and confidential employee records in the HRIS system, recognizing the sensitivity of both staff and program environments

Prepare HR documentation including offer letters, background check authorizations, and policy acknowledgments

Work in coordination with the VP of Administration to schedule interviews

Serve as a first point of contact for HR-related questions, responding with professionalism and care

Direct employee concerns to appropriate HR leadership with discretion

Recruitment & Onboarding

Post open positions and assist hiring managers in correspondence with applicants

Assist VP of Administration and hiring managers in screening candidates for qualifications, cultural fit, and alignment with the organization’s mission and statement of faith

Coordinate interviews with hiring managers and program leadership

Support onboarding for new hires, including paperwork, training schedules, and introduction to trauma-informed practices

Help ensure all required pre-employment screenings (background checks, references, etc.) are completed

Training & Compliance

Help ensure compliance with employment laws, licensing standards, and nonprofit regulations related to residential care programs

Assist with maintaining HRIS personnel files required for audits, accreditation, or inspections

Track and document required staff trainings (e.g., trauma-informed care, safety protocols, etc)

Support updates to policies and procedures

Payroll & Benefits Support

Assist with payroll data collection and verification, including tracking time for staff

Maintain employee benefits records and assist with enrollment processes

Respond to basic payroll and benefits questions or direct to appropriate contacts

Qualifications

Education & Experience

Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred

1–2 years of administrative or HR experience preferred

Experience in a nonprofit, residential program, or human services setting is a plus

Skills & Competencies

Strong organizational skills and attention to detail

High level of integrity and ability to maintain strict confidentiality

Excellent communication and interpersonal skills

Ability to navigate sensitive situations with professionalism and compassion

Proficiency in Google Workplace and HRIS preferred

Faith & Cultural Alignment

Demonstrated commitment to the organization’s Christian mission and values

Willingness to support and participate in faith-based activities as part of staff culture

Understanding of or willingness to learn trauma-informed care principles