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HR Advisor (Operations)

TurnerTownsend

Mumbai, Asia, India permanent

Posted: February 25, 2026

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Quick Summary

This HR Advisor (Operations) role involves supporting the delivery of projects and programs across various industries, with a focus on program management, team leadership, and process improvement. The ideal candidate will have a strong background in HR and operations, with experience working in a fast-paced environment. Key skills include project management, team management, and data analysis.

Job Description

Company Details:

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy, and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.

Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Pre-onboarding & onboarding process: 

• Managing India HR Info Inbox and process employment request for approvals.
• Preparing salary break-ups for shortlisted candidates.
• Following up for candidate acceptance and responding to queries via email or phone.
• Informing recruiters and hiring managers to raise Employment Requests on HR Info after acceptance.
• Preparing and issuing offer letters, Terms & Conditions, and other joining documents once approved.
• Following up for acceptance, approved resignation emails, and submission of joining documents.
• Coordinating with managers to assign buddies for new joiners.
• Sending buddy guidelines to assigned buddies.
• Sharing buddy guidelines and personalized pre-welcome flyers (including name, details, and joining location) with new joiners.
• Updating managers on new joiner status, including changes in DOJ (preponed or delayed).
• Issuing welcome emails to new joiners.
• Providing onboarding checklists and documents to new joiners for sign-off within two weeks of joining.
• Updating the hiring team regarding backout and sending withdrawal email to the candidates.
• Conducting fortnightly follow-ups until the candidate joins.
• Update and maintain records of all above and ad-hoc reports as and when required

Insurance TT Legacy:

• Informing vendors (Mediclaim, Group Personal Accident, Workmen Compensation, Term Life) about new joiners and leavers in Excel format every month.
• Supporting employees with Mediclaim-related queries and following up with insurance teams for claim processing.

Others:

• Send probation completion reminders to hiring managers and issue confirmation letters to employees accordingly.
• Issue probation extension letters when applicable.
• Prepare and share HR dashboards and team flyers.
• Coordinate with office managers to support relocation needs of new joiners.
• Collect bank details of new joiners by the 20th of each month.
• Check and confirm HIVE and EAP data at the end of the month when received from the team.

• Bachelor’s degree in human resources, Business Administration, or related field (master’s preferred).
• 3–5 years of progressive HR experience in advisory or generalist roles.
• Strong knowledge of HR policies, labor laws, and compliance requirements.
• Experience in onboarding, employee relations, and performance management.
• Proficiency in HRIS/ATS systems and MS Office tools.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to partner with managers and employees to provide HR guidance and support.
• Strong organizational skills with the ability to manage multiple priorities.

• Do better every day - Accuracy and quality standards of assigned tasks
• Do better every day - Assigned tasks are completed on time/ as per schedule 
• Collaborate to deliver our best work – cross-functional support as and when required.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

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