Housing Support Worker

We are hiring a Housing Support Worker at Target Housing to join our THRIVE Project. 

Location: Working across Sheffield, South Yorkshire. 

Job Type:  1 x Part-Time (16 Hours per Week), Maternity Cover (6 Months with Possible Extension) 

About Us: Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfill their potential and contribute to their communities and wider society.

There are many great reasons to join our team!

28 days of Annual Leave plus 8 Bank Holidays (pro rata)

Allocated training

Mileage Compensation

Access Membership to Westfield Health & Lifetime Financial

Ability to apply for the Blue Light card

Employer Contributory Company pension scheme (4%)

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Main Purpose: We are looking to recruit an experienced Housing Support Worker to join our complex needs team. The successful candidate will ideally have a qualification in a relevant specialism such as mental health, substance misuse, domestic violence, welfare benefits, brain injury or dual diagnosis. The post holder will have extensive experience of working with individuals with multi-complex needs and be competent in completing thorough risks assessments and support plans.

Specific Tasks

Work directly with people with multiple complex needs on a 1:1 and group basis, adopting a case management approach.

Enable people to develop the knowledge, skills and confidence so that they can increasingly make their own decisions and take more responsibility for their own lives and communities.

Oversee & co-ordinate support for allocated case load including completing comprehensive risk assessments, support plans and safety plans.

Support people to build more positive relationships and thought patterns and improve on their coping strategies.

Support and motivate people, encouraging them to achieve personal goals.

Design and deliver activity programs focused on increasing independent living skills in the home; improving health and wellbeing, access to universal services, safe travel, IT literacy/digital inclusion, job readiness, financial poverty, citizenship, and human rights.

Ensuring that the people we support are actively involved in making decisions and express their views about the programmed activities, the way the service operates and the way it develops, placing them at the center of delivery.

Take part in fortnightly case reviews with the rest of the team, inputting on other cases and taking part in reflective practice.

Record accurate client data and key notes according to Data Protection regulations

Monitor compliance with Tenancy agreements and act to resolve non-compliance issues, informing line manager of serious breaches.

Build links with external organisations, to maintain constructive working relations to ensure client’s needs are met

Carry out motivational interviewing with active listening skills

Provide cover for absent colleagues as directed.

General Tasks

Facilitating continual professional development through an intensive training program

Participate in team meetings and supervision as required.

Perform other such duties as may be required to further aims of Target Housing within the Health and Safety requirements.

Adhere to all of Target Housing’s policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.

Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.

Person Specifications

Experience of supporting people with multiple complex needs including hard to reach clients who struggle to engage.   

Experience in building professional relationships to enable development

Broad understanding across a range of relevant issues

Relevant qualifications and / or knowledge in specialist areas such as Substance Misuse, Dual Diagnosis, Domestic Violence, brain injury, Mental Health and Welfare benefits

Experience in lone working with vulnerable clients

Ability to record client notes on an I.T system and verbally communicate handover to colleagues

Understand the principles of PIE (Physiological Informed Environments) and TIP (Trauma Informed Practice)

Experience of achieving positive outcomes with clients using Motivational interviewing and assertive engagement

Working alongside Volunteers to manage risk and deal with any support issues

Willingness and a flexible approach

Full UK driving licence and access to a road worthy vehicle

Competencies 

Communication & Influence                       Critical

Conflict & Resolution                                 Critical

Planning & Organising                               Critical

Adaptability and Flexibility                         Critical

Problem Solving                                        Important

Personal Motivation                                   Important

Judgement and Decision making              Desirable

Motivational Interviewing Skills                  Desirable

Confidence & Judgment                            Desirable

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

Get in touch

If you have any questions about the role, please get in touch with [email protected]

Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible!

Unfortunately, we do not provide sponsorship for overseas workers and can only accept applications from people who have the right to work in the UK.

This role is subject to Enhanced DBS clearance, 2 Employment References, a full valid Driving Licence and access to a road worthy vehicle.