Housing Support Worker - Doncaster

Housing Support Worker – Doncaster

At Target Housing, we believe everyone deserves the opportunity to live independently and thrive. As a charity and registered social landlord with over 30 years of experience, we’ve seen first-hand how stable accommodation and compassionate support can transform lives. We work in a psychologically informed and trauma-informed way, empowering people to build independence, achieve their goals, and positively contribute to their communities.

About the Role: As a Housing Support Worker, you’ll play a vital role in supporting individuals with complex needs to maintain their tenancies and move towards independent living. You’ll manage your own caseload, working closely with residents in their homes to develop personalised support plans and risk assessments, helping them set and achieve realistic goals. This is a rewarding, people-focused role where building trust and positive relationships is at the heart of everything you do.

Main Duties:

Supporting residents as they move into and out of accommodation

Developing and reviewing person-centred support plans and risk assessments

Acting as a keyworker, providing guidance, encouragement, and practical support

Helping residents manage finances, maximise income, and access benefits

Supporting residents to understand their tenancy rights and responsibilities

Encouraging and motivating individuals to achieve personal goals

Monitoring tenancy compliance, rent payments, and property condition

Liaising with external agencies (e.g. Probation Service, local authorities)

Supporting residents to resolve conflicts and build positive relationships

Contributing to resident activities and community engagement

Maintaining accurate records in line with organisational and confidentiality policies

Working collaboratively with colleagues across Target Housing

What We’re Looking For: Someone who is compassionate, organised, and resilient, with a genuine passion for supporting vulnerable people.

Knowledge & Experience:

Understanding of services for vulnerable groups

Experience or knowledge of supported housing

Awareness of welfare benefits systems

Understanding of risk assessment and support planning

Basic knowledge of the UK judicial system

Key Competencies:

Customer Focus (Critical)

Integrity (Critical)

Teamwork (Critical)

Confidence & Judgement (Very Important)

Communication & Influence (Very Important)

Planning & Organisation (Important)

Technical Skills (Important)

What You’ll Need:

A full UK driving licence

Access to your own vehicle

Why Join Target Housing?

We value our people and are committed to helping you grow and succeed:

Excellent career development opportunities

Ongoing training and support

Mileage reimbursement

Access to Westfield Health & Lifetime Financial membership

Eligibility for a Blue Light Card

4% employer pension contribution

A supportive, inclusive culture with regular supervision and feedback

28 days annual leave (plus Bank Holidays), rising 1 day with every year of service up to 33 days.

Additional Information:

We welcome applications from all members of the community

This role is subject to Enhanced DBS clearance, references, and driving requirements

We may close this vacancy early if we receive a high volume of applications

📩 For more information, contact: [email protected]