Housing Support Staff - Permanent Supportive Housing

About the Role:

The Permanent Supportive Housing (PSH) Program provides a long-term, affordable housing solution with flexible and voluntary support services offered to support high-acuity individuals who are homeless with housing retention and independent living. This Support Staff role will work on-site, and is dedicated to serving tenants of the PSH Program located in Guelph.

The Housing Support Staff’s primary responsibilities are to ensure the mental and physical safety and wellbeing of the tenants in the program, support other staff with various needs, facilitate psychoeducational groups as needed, and complete various administrative tasks. Additionally, Housing Support Staff will assist with ensuring the trauma-informed and harm-reduction model is upheld at all times. Housing Support Staff will work rotational 10-hour shifts, on two teams. Hours of work include working days/evenings, or early overnight/late overnight. Staff working on the day/evening rotation, participate in a mandatory on-call rotation in addition to their regular hours of work.  

Compensation is enhanced when staff work overnight hours (shift premiums apply to overnight hours). Some weekend and holiday (stat holiday) work required as part of the rotation. 

Role Type:

Hours of Work:

FT Permanent

4 week rotation (2pm-12am x 2 weeks, 5am-3pm x 2 weeks)

7 shifts over 14 days on a rotational basis including working every second weekend

Why Work for Stonehenge?

Enhanced vacation offered to all staff

Paid wellness days

Health and dental benefits (no employee co-pay)

Employee and Family Assistance Plan available to all staff

RRSP Matching Plan available

Rotational 10 hour shifts to provide for extended time off between shifts

Enhanced compensation when working overnight hours

Personal and professional development opportunities

Qualifications:

Completion of a College Diploma or University Degree relevant to mental health, addiction, or Social Services

Minimum six months of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset

Previous experience in housing support an asset

Previous experience with justice-involved individuals preferred

Food Handlers Certification is an asset

Lived experience related to addictions and/or mental health an asset

Valid G Driver’s License (G2 or greater) required

Satisfactory Motor Vehicle Record required 

CSC Clearance conducted by PWGS Canada

Standard First Aid/CPR Level C

Reliable vehicle/own transportation required; willingness to transport clients to appointments in personal vehicle (overnights excluded)

Mandatory on call duty, on a rotational basis (overnights excluded)

Must be able to attend work (travel to PSH building) within an hour of notification, when on call (overnights excluded)

Role Overview:

Client and Program Support

Support tenants in daily activities as well as outings and visits

Provide mental health and crisis support

Interact with tenants and support individual treatment plans

Lead and participate in programs

Facilitate crisis intervention and supportive counseling

Facilitate recreational and psycho-educational program areas

Provide access for tenants storing medication and complete related documentation

Transportation of tenants off property to scheduled appointments, in support of program activities (outings) and to attend medical treatment on an as needed basis

Support planned and unplanned tenant discharges

On a rotational basis, provide on-call services during evenings and weekends (Full Time only; Overnight staff excluded)

Administrative Support 

Administrative supports for tenants

Make referrals to internal and/or external programs or services, as appropriate

Complete required documentation (example: program notes, Incident Reports, etc.)

Other Responsibilities 

Perform light housekeeping chores including laundry, clean staff offices, etc.

Support Health and Safety practices

Provide peer mentorship and coaching to the team

Conduct/inform staff briefing in between shifts

Attend all mandatory training programs and team meetings

Receive delegation from Clinical Staff to support tenant Individual Support Plans

Maintain professional boundaries and relationships

Posting closes February 27, 2026 at 4pm. 

We look forward to meeting you!

Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes.  We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.