Housing Case Manager

Why join CMHA Kenora?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

Healthcare of Ontario Pension Plan (HOOPP)

Comprehensive Health Benefits

Employee & Family Assistance Program

Paid Vacation Days

Learning & professional development opportunities

Deadline to apply: March 20, 2026

Housing Case Manager

Kenora Supportive Housing & Safe Bed

Employer: CMHA Kenora Branch

Job Title: Housing Case Manager  

Work Location: Kenora Supportive Housing & Safe Bed  

Employment Status: Full-Time, Permanent    

For more information, please visit www.cmhak.on.ca

Overview:

This member of the Canadian Mental Health Association, Kenora Branch works alongside a team of professionals whose focus is safety, stability and support for individuals at the Kenora Supportive Housing & Safe Bed Program operated through CMHA Kenora Branch. The Case Manager has the clinical skill and experience to assess, plan, develop, coordinate, connect and support services to program clients. The Case Manager will participate and be part of a team approach assisting individuals with developing their own recovery plan and coordinating services that support these goals. The position will be split between both the Kenora Supportive Housing Program and Safe Bed Program (typically working 8:30 am – 4:30 pm, Tuesday & Thursday at KSH; Monday, Wednesday & Friday at Safe Bed); however, hours and days spent at each program are subject to change. This position reports directly to the Chief Executive Officer & Safe Bed Program Team Lead.

Qualifications:

BSW preferred, or demonstrated equivalent

Knowledge of mental health/illness and mental health difficulties and treatment modalities

Assessment, advocacy and evaluation skills

Ability to work collaboratively with clients, team colleagues, and community stakeholders

Ability to participate side by side with individuals to accomplish tasks, develop meaningful activities

Ability to carry out and model activities of daily living

Cultural Competence for diverse populations

Working knowledge of community resources and agencies

Ability to work independently and in a team environment

Computer literacy and recording skills

Valid Driver’s Licence

Criminal Records Check

Certification in CPR and First Aid

Ability to work flexible hours

Ability to manage conflict and crisis situations

Networking skills and outreach skills

Ability to assess dynamic risk

Highly developed communication skills

Understanding and applied knowledge of Recovery Model & Strengths Perspective

Duties:

Adherence to all policies of the CMHA Kenora Branch

Assurance of confidentiality of all client, personnel and organizational records and information

Maintenance of client files and data files including updating of client information consistent with policies and procedures of the CMHA, Kenora Branch

Participation in training and educational opportunities and application of new skills to practice

Provide crisis intervention, advocacy and education as indicated

Assist in the development and monitoring of the recovery plan with each resident based on their own needs and preferences

Advocacy or linking of clients with appropriate services, supports and resources in order to meet the goals and objectives of the recovery plan

Function as a fully integrated member of the team for the client residing within the residence

Monitor house rules compliance and report any issues to the Chief Executive Officer

Interface with community services and programs with and on behalf of residents

Facilitate and monitor the implementation of client programs for the residents, including daily programming groups

Design and facilitate programming to enhance clients life skills (i.e. budgeting, healthy lifestyle, food preparation, household upkeep, personal safety)

Organize, facilitate and participate in monthly staff meetings and other treatment plan meetings as deemed appropriate in relation to the residents

Organize and facilitate information sharing sessions with clients regarding topics of interest they have identified in their recovery plans

Participate on specific Committees, tasks or work groups as directed

Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans

Ensure client safety and client safety activities are emphasized throughout orientation of new staff members

Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services

Participation in administrative and office functions

Modify working hours as needed to meet programming needs of the residents

Responsible for self-care

Other duties as directed

How to Apply:

Please submit your cover letter and resume to: [email protected] 

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.