Housekeeping Team Leader

Sunshine Coast, QLD | RACV Noosa Resort
Employment Type – Permanent, Full Time
Competitive Salary + Penalties | Discounts on RACV products and resorts

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

We’re looking for a dedicated Housekeeping Team Leader to oversee the performance of our housekeeping team during their shift. This role is key to ensuring our standards of cleanliness, safety, productivity, and staff wellbeing are consistently met.

If you’re passionate about leading teams and delivering exceptional guest experiences, this could be the perfect opportunity for you.

This could be just the right role for you?

The role is focused on ensuring that the daily requirements are delivered to a consistently high standard and that the appropriate level of service to guests is maintained. Key responsibilities will include:

Supervise and coordinate Public Area Attendants and Housepersons to ensure daily plans, business objectives, and guest expectations are met efficiently and effectively.
Provide hands-on leadership that fosters a safe, supportive, and motivating team environment.
Direct and assist the housekeeping team in completing daily tasks to a high standard.
Onboard and train team members in accordance with RACV policies and procedures.
Monitor cleanliness and productivity daily, ensuring all rooms are ready by 2pm.

This is a permanent, full-time position working 38 hours per week. You’ll be part of a supportive team that values quality service and teamwork.

Shifts patterns are usually 6.00am - 2.00pm or 8.00am - 4.00pm, with weekend coverage essential.

What you’ll need to be successful

Leadership experience in a hotel/resort environment, desirable
Experience using MS Office Suite
Exceptional verbal and written communication skills
Plan and prioritise tasks effectively
Experience in staff training and development.
Ability to lead by example, encourage teamwork and motivate a team
Confident decision making and conflict resolution skills
Full working rights in Australia
Valid Australian drivers licence (essential)

We are Offering

Competitive Salary + Penalties evenings, weekends & public holidays
Discounts on RACV products & resorts
Free parking onsite
Monthly employee reward and recognition program
Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.