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Housekeeping Shift Leader

AccorHotel

Makati City, NCR, Philippines permanent

Posted: April 6, 2026

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Quick Summary

A Housekeeping Shift Leader is responsible for ensuring high-quality service and maintaining a clean and comfortable environment for guests, while also adhering to company's standards and procedures.

Job Description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

• Coordinates and provides administrative support to all areas of the Housekeeping department.
• Ensures work orders are completed and timely release of rooms based on the daily arrivals.
• Guarantees housekeeping guest amenities and supplies are well stocked and well inventoried to ensure the ultimate comfort, cleanliness, safety and standards for all guests and members.

• Graduate of a degree in Hospitality Management or any related field.
• Minimum of two (2) years housekeeping experience in a similar capacity in a luxury hotel.
• Strong leadership skills to motivate, train and supervise a team of employees.
• Experience with computer software relevant to housekeeping operations and Microsoft Office applications.

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