Housekeeping Manager - Oaks Lake Crackenback Resort

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Join the team at Oaks Lake Crackenback Resort and step into a leadership role in one of Australia’s most stunning alpine destinations. Lead our dedicated housekeeping team and deliver excellence every day.

About the role

As Housekeeping Manager, you will be responsible for the smooth and efficient running of the housekeeping department. You’ll ensure the highest standards of cleanliness and presentation across our accommodation, public areas, and facilities, all while leading, training, and motivating your team.

Key responsibilities include:

• Overseeing daily housekeeping operations and team performance
• Ensuring guest rooms and public spaces meet brand standards
• Managing rosters, stock control, and linen operations
• Training and developing your team to deliver outstanding service
• Supporting workplace health, safety, and sustainability initiatives

Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)

Annual salary: $75,000-80,000 (excluding superannuation)

Expected hours: 38 per week

Location: Oaks Lake Crackenback Resort, 1650 Alpine Way, Crackenback NSW 2627

What we’re looking for

• Previous leadership experience in housekeeping or hotel operations
• Strong eye for detail with commitment to quality and standards
• Excellent organisational and time management skills
• A hands-on leader who inspires and motivates their team
• Ability to work in a fast-paced environment with flexibility

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.