Housekeeping Manager

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• Housekeeping Manager is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff. Housekeeping Manager must be fair and just in any staff disciplinary actions in accordance to the hotel registered staff manual.
• Full utilization of the Housekeeping system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
• Operation of an effective Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators.
• Liaise with Front office to ensure room cleanliness standards are maintained while meeting productivity goals.
• Liaise with F&B to ensure room occupancy meets the preparation
• Ensure there is management support and presence visible on Housekeeping during key times throughout the day.
• Daily room and public area check should ensure accuracy in the standard
• Any other duties assigned by the Management.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Adhere to the department budget through the Purchase Order System and inventory controls.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards
• Assist managers and team members to present neat, clean and functionally operating outlets.
• Maintain a register of all service equipment maintenance and breakages; ensure that regular programmed maintenance is carried out to manufacturer’s specifications.
• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic.
• Utilize internet and email strictly in conjunction with ACCOR Internet and Email policy

Diploma / Degree in Hotel Management / Graduate or any other equivalent qualifications.

• 8-10 year of experience in branded hotels.
• Minimum 1 year exeperince in similar role.