Housekeeping Manager- Eataly Boston

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Housekeeping Manager is known as the Support Manager at Eataly and ensures compliance with all cleanliness procedures and safety regulations at an Eataly location. Reports to the Director of Store Operations; manages the Support team.

• Manages the Support team: hires, schedules, trains, coaches, motivates and submits payroll
• Follows a consistent schedule of housekeeping to guarantee cleanliness of the store
• Supervises cleaning of dish room and stocking pit equipment, and arranges for repairs and other services
• Executes job/project list generated by Food Safety & Sanitation Manager
• Conducts detailed checks of all restaurant and retail spaces to ensure standards of cleanliness are met
• Inspects dining room and storage areas to ensure that health and safety regulations are adhered to at all times
• Documents, investigates, elevates and resolves all employee and guest incidents
• Performs other duties as required or assigned

Salary: $65k-$70k

• 2+ years of experience managing a large housekeeping team in a retail or restaurant environment
• Excellent communication skills  
• Demonstrated time management skills and ability to effectively delegate and multitask
• Bilingual in English and Spanish
• Occupational Safety and Health Administration (OSHA) Certification highly preferred
• Post-secondary degree preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to work with commercial dish machine and standard cleaning supplies
• Ability to work in an environment with wet floors, extreme temperatures and loud noise

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.