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Hotel Administrator (12-month maternity cover)

AccorHotel

London, , United Kingdom permanent

Posted: May 5, 2026

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Quick Summary

We are seeking an experienced Hotel Administrator to join our team in London, UK. The role is for a 12-month maternity cover position, and responsibilities include managing hotel operations, coordinating events, and providing exceptional customer service. The ideal candidate will have excellent communication and problem-solving skills, as well as a passion for delivering high-quality hospitality.

Job Description

"Why work for ibis London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are looking for an enthusiastic Hotel Administrator to join our team at ibis London Blackfriars. Please note - this is a full-time position and you will be based at the hotel. 

Our Hotel Administrator manages the Hotel Sales Ledger, Purchase Ledger, Banking, Commissions and Financial Reporting. To maximise Revenue through the Sales Ledger sent at confirmed rates, ensuring credit policy and debt collection procedures are respected to prevent risk of bad debt. To control credits, including receipt of payments & Accounts’ reconciliation, following the company guidelines for collection delay.

INVOICES

• Ensure all invoices are accurately entered into the system
• Date, code & panel the invoices accordingly
• Dispatch the invoices to the HODs on daily basis
• Record and track the invoices which are authorised
• Scan the invoices before sending them to the accountant
• Request statements from suppliers and identify outstanding invoices, if required request copies and process for payment
• Promptly resolve queries from suppliers as/when received
• Ensure creditors are accurately paid within given time frames every month

PROVISIONS

• Ensure that all the invoices have been handed over to the HODs after the cut-off date. No invoices on your desk.
• 2 days before provisions due email excel doc to all HOD’s with list invoices not returned for payment on the invoice tracker (cc in email AGM)
• Provisions to be signed off by GM or AGM before sending them to the accountant

ADDITIONAL TASKS

• Assist the Talent & Culture department with admin duties such as reference checks, training reports, set up for new starters, balancing for leavers and general filing, as well as any other reasonable request
• Order and Management of Stationary for the hotel
• Follow up all departments regarding full compliance to financial audit
• Any other reasonable request required by your Manager or GM

Salary:

£14.80 per hour

Eligibility: The successful candidate must already have eligibility to work in the UK.

Ready to join our team? If you're excited about being part of a dynamic team, we’d love to hear from you! 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

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