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Hospitality Events Manager

Bandwidth

Raleigh, NC permanent

Posted: March 12, 2026

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Quick Summary

A hospitality events manager is responsible for planning and executing events such as conferences, weddings, and parties, ensuring exceptional customer service and a seamless experience for attendees.

Job Description

Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

The Hospitality Events Manager works with the Sr. Events Manager and larger event team to engage prospects, customers and partners through bespoke in person and virtual hospitality events, and may also support the events team with all other types of events (trade shows, webinars, virtual events, partner events, customer events, user group events). They will be responsible for working across teams to drive the concepts and content, as well as invite strategy, for hospitality and thought leadership events. They will organize multiple events per month, driving new leads & opportunities, supporting existing business, building customer and prospect relationships and building brand and product awareness. Goals will be directly tied to opportunities created from the events this individual plans and owns strategy for. They will own event reporting and be responsible for the active tracking of events and quarterly reporting.

What You'll Do:

• Help plan and develop Bandwidth’s hospitality events strategy, execution and schedule, ensuring it drives revenue pipeline to help meet set marketing annual goals, while keeping each event at or under budget.

• Creatively source global venues and vendors for unique hospitality events, dinners, and thought leadership events of varying budgets to meet specific sales goals. Regularly brainstorm and propose new events while executing on active events being planned.

• Project manage all elements of each event from concept to completion using Monday.com to build an event plan that assigns tasks and elements to other members of the larger marketing team, including concept messaging, event promotion, social, landing page development, design elements, etc.

• Work alongside sales and field marketing to develop attendee goals and invite lists.

• Work closely with legal department for careful review and approval of proposed events.

• Work to elevate events with unique touches and stand out experiences, no matter the size or budget.

• Work with internal teams to coordinate executive event involvement and external VIP speaker coordination; manage scheduling executive attendance, as well as rehearsal schedules for speakers.

• Own reporting for all events they manage or oversee including campaign creation and lead list management. Measure and report on revenue impact and ROI quarterly. Review reporting to adapt event strategy to remove under performing event styles and vendors and maximize top producers to increase revenue pipeline created.

• Work with email automation team, ad team, social team, customer engagement team, field marketing team and web team to recommend and implement tactics to drive event registration and post event engagements.

• Regularly meet and communicate with the field marketing team to ensure sales is trained on expected and effective lead follow up in a timely manner.

What You Need:

• Education:

• Bachelors degree

• Experience:

• At least 3-5 years of experience in a similar marketing role for a fast-growing B2B technology company.

• Knowledge:

• Deep knowledge of hospitality event planning

• Experience working in the Fortune 500 space preferred, as well as marketing to the finance and banking vertical space is preferred.

• Skills:

• Event Planning, Project Management, Microsoft PowerPoint, Word, Excel, Monday.com, Salesforce experience.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.

• All new hires receive four weeks of PTO.

• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.

• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.

• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.

• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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