HK Application Support Engineer

Sopra Steria I2S

Hong Kong, Hong Kong, Hong Kong permanent

Posted: March 13, 2026

Required Skills

Job Description

Company:

Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region.

For this position, we are looking for an Application Support Engineer who can assist one of our clients - a leading investment bank.

Responsibilities:

• Be responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Windows/Linux platform
• Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment
• Management and tracking of daily production problems and user request; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams.
• Be responsible for handling business-driven or exchange-driven projects
• Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
• Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems.
• Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
• Provide system and process documentation
• Morning / Lunch shift duty, weekend and holiday work are required.
• Enhance the automation and resilience of production systems to improve operational efficiency and uptime

Requirements:
Competencies Required:

Technical:

• Good technical / scripting knowledge on Linux/Unix environment
• Proficiency with Python/shell
• Proficiency with network protocols like TCP, UDP, FIX
• Proficiency in Excel/VBA (huge plus)

Functional/Other skills:

• Good business knowledge on cash and derivatives products and market rules
• Experience with system monitoring
• Takes initiative and is results driven
• Strong decision making and analytical skills
• Ability to innovate
• Strong team player
• Excellent interpersonal and communication skills
• Fluent in English

Qualifications and Experience

• University qualification with IT Major
• Minimum of 1-2 years experience in trading support

Other Value-added Competencies

• Batch scheduling system
• Knowledge on Fixed income product

Benefits:
• Regular team buildings
• 18 leave days / Year
• Health Insurance
• Annual bonus
• Working hours (shifts): 7am - 4.30 pm / 8am to 5.30pm / 9am to 6.30pm
• E-learning and certifications paths

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.