Hiring Male/ Female for International Voice Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: January 28, 2017

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Quick Summary

We are seeking a skilled and motivated individual to join our team as a Senior Tech Support Associate in Kolkata, India. The ideal candidate should have excellent communication skills, technical knowledge of software and technical issues. The role involves diagnosing and resolving technical issues for customers, recommending technical support plans, and selling technical support plans.

Required Skills

Customer Service Technical Support Problem Solving Sales Incentives Shift Work Communication

Job Description

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.

Company Name: Adeeba E Service Pvt Ltd.

Position: Senior Tech Support Associate.

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing – US Shift

Working Days: 6 days

Contact: Rima(HR) 7686839463

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

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