Hiring FOR International (english) Inbound CALL Center NIGHT Shift

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: January 27, 2017

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Quick Summary

Senior Tech Support Associate is responsible for providing technical support to inbound customers, diagnosing and resolving technical issues, and selling technical support plans to customers.

Required Skills

Customer Service Technical Support Problem Solving Communication Skills Sales Incentives Shift Flexibility Growth Opportunities Salary Increment Customer Satisfaction

Job Description

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.

Position: Senior Tech Support Associate

No.of vacancies: 15

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing – Night Shift

Working Days: 6 days(Rotational Off)

Contact: Rima(HR) 7686839463

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

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