Hiring For Inbound Tech Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: November 15, 2016

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Quick Summary

Receiving Inbound calls from customers regarding printers, routers, e mails etc., Analyzing the issues correctly and selling using the Digital Service Cloud platform.

Required Skills

Customer Service Technical Support Problem Solving Communication Sales Night Shift English Fluency

Job Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Experienced candidates needed for Inbound Technical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR(Devopriya Pal) at 7059753939 for any further queries

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

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