Hiring experienced Tech Support /Sales Executive in Adeeba BPO

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: June 17, 2017

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Quick Summary

Experienced tech support executive with outbound call experience, strong English language skills, and technical knowledge of printers, routers, and antivirus software is required for this role.

Required Skills

Customer Service Technical Support Communication Skills Problem Solving Sales Skills IT Knowledge Sales Incentives Shift Management

Job Description

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:
• Must Have Experience in Outbound Tech Support for more than 8 months to 1 year
• Must know how to close their own calls.
• Must have good convincing skills in English(Mandatory)
• Must have Experience in handling calls of printers, routers and anti viruses

Benefits & Facilities:
• Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives
• Hike of 15% -20% on last drawn salary Loyalty Bonus of Rs.5000 every year
• Referral Bonus of Rs.1500 per candidate.
• No extension of shift timings
• High prospect of growth
• Salary Increment after 9 months.
Shift timing - US/UK
Working Days: 6 days
Interview: Monday to Saturday from 12:30 pm to 5:30

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

Contact HR @ Paromita 03365246525/8016099788

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