Hiring experienced Inbound Tech Support/Sales Executive

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: July 10, 2017

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Quick Summary

We are seeking a highly motivated and experienced inbound tech support executive to join our team in Kolkata. As a key member of our customer service team, you will be responsible for providing technical support to customers via inbound calls, diagnosing and resolving technical issues via phone, and recommending relevant software solutions to customers. Your expertise in technical support will be critical to our customers' satisfaction and business growth.

Required Skills

Customer Service Technical Support Diagnosing Issues Sales Skills Incentives Shift Timings 24 Leaves

Job Description

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account

· 24 leaves in a year+comp offs+b'day leaves

· Very Attractive Incentives

· No Extension of Shift Timings

· Friendly Working Environment.

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

. Candidates must be able to join immediately.

· Salary:Rs.15000-25,000/month(fixed)+Huge Incentives.

· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)

· Working Days: 6 days

Contact: Paromita (HR) @ 9038208238

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