Hindi Language Specialist - Freelance AI Trainer Project

Agency

India (Worldwide - Remote) Remote permanent

Posted: February 17, 2026

Job Description

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.
Responsibilities

• Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:

• Flight bookings and travel support

• Financial services

• Telecommunications and technical support

• Contribute to the development of diverse and representative datasets used to assess conversational audio agents.

• Evaluate model performance across a standardized set of qualitative and quantitative metrics.

• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.

Evaluation Metrics
Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:

• Task completion accuracy and efficiency

• Conversational naturalness (tone, flow, and coherence)

• Audio comprehension and response quality

• Instruction adherence and contextual understanding

• Basic computer programming literacy, including:

• Understanding of JSON structures

• Familiarity with functions and methods

• Ability to reason about structured data and simple logic

• Technical communication clarity when handling support-style problem-solving

Technical & Equipment Requirements

• Strong verbal communication skills in a simulated customer support context

• Access to a high-quality microphone to ensure clean, reliable audio input during evaluations

• Comfort working with structured prompts, evaluation rubrics, and technical guidelines

Job title: Hindi Audio Specialist – AI Trainer
Employment type: Contract
Workplace type: Remote
Seniority level: Mid‑Senior Level

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