Help Desk Technician

PartneredStaffing-KellyServices

Boulder, CO, United States permanent

Posted: April 8, 2015

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Quick Summary

Help Desk Technician: Provide technical support for PC, server, and mainframe applications, and hardware, with expertise in network services, software systems engineering, and application development.

Required Skills

Customer Service Technical Support MS Office Hardware Software Lotus Notes Email Remote Access VPN Active Directory MS Exchange Citrix

Job Description

Kelly Services is a Fortune 500® company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer.

Provide support to end-users for PC, server or mainframe applications, and

hardware. Interact with network services, software systems engineering

and/or applications development to restore service and/or identify and

correct core problems.

Excellent communication and Customer Service skill

Knowledge of MS Operating Systems, MS Office, Hardware / Software,

Lotus Notes, Internet/Email

Remote Access or Remote Desktop experience preferred

Knowledge and experience with Active Directory helpful

Knowledge and experience with MS Exchange a plus

Knowledge and experience with VPN helpful

Previous experience using Citrix preferred

Professional work history with a willingness to learn

$12-15.46/hr DOE + Benefits

Immediately eligible for our optional Health Benefits, including Medical,

Dental, Vision, Prescription Drug Coverage, Short-Term Disability and

Group Life Insurance

Vacation and Holiday Pay

Access to our company Learning Center for training and career development

Weekly pay through our electronic pay programs (via direct deposit or pay

card)

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