Help Desk Specialist

360ITProfessionals1

Radnor, PA, United States permanent

Posted: July 27, 2017

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Quick Summary

Help Desk Specialist is responsible for providing technical support to clients, resolving issues, and ensuring high-quality service delivery.

Required Skills

IT Service Desk experience End user technology support Active Directory Laptop reimaging Microsoft Office Microsoft Outlook Communication skills Customer service skills

Job Description

360 IT Professionals is a California base Minority Business Enterprise specializing in the field
of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months.

PSB job description for your reference:

Job Title: Help Desk Specialist

Work Location: Radnor, PA

Duration: 3 month contract

MUST HAVE:

• Previous IT Service Desk experience including:

• Experience investigating and supporting end user technology including hardware, printers, phones, and software

• Active Directory experience including password reset and basic user and security administration

• Experience with laptop reimaging

• Proficient in Microsoft Office applications including MS Outlook

• Excellent communication and strong customer service skills

Any education

Local candidates preferred. Immediate interview and placement!

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