Help Desk

GlobalChannelManagementInc

Binghamton, NY, United States contract

Posted: March 10, 2017

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Quick Summary

Help Desk support is provided to ensure timely resolution of customer inquiries and issues, ensuring high-quality service delivery to our clients.

Required Skills

Print Servers Troubleshooting Professional Communication Multi-tasking

Job Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1.
Knowledge of networked printers/multi-functional equipment, and how to
trouble-shoot 2. Professional sounding and clear voice when speaking 3.
Being polite at all times to customers on the phone 4. Ability to
multi-task as necessary.

$15/hr

12 months

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