Healthcare Specialist (PHRN) - Quezon City

wnsglobalservices144

Quezon City, NCR, Philippines permanent

Posted: April 15, 2026

Quick Summary

We are seeking a Healthcare Specialist (PHRN) to join our team in Quezon City, Philippines, and provide specialized healthcare services to our clients. The ideal candidate should have a strong understanding of healthcare operations and a passion for delivering high-quality care. The role involves working with clients across various industries, including healthcare, insurance, and logistics.

Job Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.

• Must have an active PRC License
• 1 year Hospital or Clinical BPO experience
• Preferably with medical reviewer experience

Benefits and Company Perks:

• Structured career path

• Growing and expanding team – more internal career progression opportunities for all

• Safe work environment

• Free HMO coverage from day 1, including your domestic partner

• Skills training opportunities

• Paid leaves

• Annual appraisal

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