Healthcare Scheduler

We are seeking a Scheduler to work in a high-performance office environment, maintaining a positive attitude and efficiently multitasking.

Schedule:

• Tuesday, Wednesday, Friday: 3:00 PM - 12:00 AM

• Saturday and Sunday: 7:00 AM - 4:00 PM (EST)

• Monday and Thursday off

Location: In-person in Lima, Peru

Responsibilities:

• Answer phone calls professionally, politely, and promptly.

• Regularly communicate with associates and clients to assess service quality.

• Serve as a liaison between caregivers and the Office Manager.

• Receive referrals and address concerns related to company services.

• Support sales, marketing, and public relations efforts as needed.

• Represent the vision, mission, and core values of Right at Home.

• Schedule and coordinate daily activities of caregivers.

• Handle payroll tasks: verify timesheets, update phone system records, and perform data entry.

• Maintain accurate documentation in ClearCare, ensuring complete and updated files for all caregivers.

• Perform on-call coordination duties as required.

• Demonstrate ability to multitask in a high-performance environment.

• Interview, evaluate, and test candidates, ensuring a positive experience.

• Support recruitment, hiring, orientation, training, disciplinary actions, etc.

• Perform general office and administrative tasks.

• Carry out other duties assigned by the Operations Manager.

Requirements:

• High school diploma or equivalent, with at least 2 years of administrative or business experience.

• CRM/EMR experience.

• Basic office, computer, and organizational skills.

• Excellent interpersonal and telephone skills.

• Knowledge of common medical terminology.

• Ability to read, write, and communicate in English as required by the role.

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