Healthcare Compliance Director

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role

The Healthcare Compliance Director will be responsible for leading the healthcare compliance function at Equip, ensuring that care operations, care delivery, clinical documentation, and cross-functional processes maintain regulatory, ethical, and quality standards. The Healthcare Compliance Director will report to the Chief Legal Officer, and proactively identify operational and clinical risks, drive remediation, and ensure clinical programs scale safely and compliantly.

Responsibilities

• Ensure adherence to federal, state, local, and payer regulations and contractual obligations in collaboration with Legal and Equip’s Privacy and Security Officers, staying current with evolving healthcare laws, including Medicaid requirements, and implement accreditation standards (e.g., The Joint Commission).

• Develop, review, and update compliance policies, governance documents, and SOPs with clinical leaders, ensuring policies reflect current regulations.

• Conduct internal compliance audits, focusing on high-risk workflows, and report material findings to relevant leaders across the organization.

• Work cross-functionally to support external audits, monitor medical records as well as billing and coding for documentation and quality alignment.

• Perform clinical risk assessments and track corrective actions for sustainable remediation.

• Develop and deliver tailored compliance trainings, including regulatory updates, risk themes, onboarding integration, and annual targeted sessions based on audit insights.

• Investigate compliance violations and incidents and manage compliance reporting systems, document incidents with root-cause analysis, and coordinate reporting with Legal and HR as required.

• Identify and report any potential compliance risks within business workflows, cross-functional processes, and implement corrective actions and enforce Legal guidance on fraud, waste, and abuse.

• Maintain all clinical compliance documentation, logs, registers, and evidence and create audit records and prepare leadership reports with actionable insights.

• Liaise with payors and regulatory bodies, collaborate with internal and outside legal counsel on risk alignment, report systemic trends/mitigation progress to leadership, and support external audits (e.g. accreditation, payor, etc.).

• Perform other duties as assigned.

Qualifications

• 8+ years of experience in healthcare compliance, clinical operations, or clinical quality & safety.

• A strong understanding of both clinical operations and the broader healthcare ecosystem, including reimbursement and policy landscapes.

• Expertise in federal, state, and payor regulations, accreditation standards, and clinical governance frameworks. Medicaid experience required.

• Experience with multi-state virtual care regulations and clinical compliance.

• Demonstrated experience successfully managing audits and investigations, identifying issues and incidents, and managing cross-functional coordination to implement corrective action and remediation plans.

• Experience with clinical documentation compliance, coding/billing compliance, and high-risk workflow oversight, with a demonstrated ability to interpret trends, evaluate exposure, and guide sustainable remediation.

• Outstanding verbal and written communication skills, with a talent for translating regulations into operational guidance and gaining buy-in as well as cultivating and maintaining relationships.

Time Off:

• Flex PTO (3-5 wks/year recommended) + 11 paid company holidays.

• Generous parental leave.

Core Benefits:

• Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families.

• Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance.

• Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources.

• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!

• 401(k) retirement plan.

Physical Demands

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. 

Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at [email protected].

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