Health Transport Coordinator

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

He aha te tūranga - About the role:

As a Health Transport Coordinator, you will be responsible for liaising with clinical and operations staff from Te Whata Ora and other healthcare providers to plan and coordinate the safe and efficient transfer of patients, clinical staff and equipment between facilities or air ambulances.

We are looking for a customer service superstar to join our team as a Health Transport Coordinator starting as soon as possible. This role works a day/day/night/night, then 4 days off roster that consists of 12-hour shifts, totaling an average of 42 hours per week. This role will be based at our Ambulance Communications Centre at 2 Harrison Road, Mount Wellington.

Ko wai koe - About you:

To be successful in this role, you will have: 

• Strong customer service and problem-solving skills
• Be patient with the ability to prioritise and make decisions within policy and procedure
• Ability to work rostered shifts - evening/night/weekend shifts included
• Proficient verbal and written communication skills
• Ability to multi-task in a Windows operating environment
• A minimum typing speed of 40 wpm with high accuracy
• Good team player who has a willingness to contribute
• Demonstrated behaviours that align with St John's core values - Do the right thing, Side by side, Straight up, Make it better, Open minds

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on 11 March 2026.

For more information, please contact Anita Teague - Recruitment Advisor at [email protected] or at 09 526 0528 x 8282 for a confidential discussion

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.