Health Representative

Job Purpose:

The Health Representative is responsible for maximizing the awareness and market share of Hospital Category products through the different sales & promotion activities within Eastern Zone.

Key Accountabilities:

• Visiting physicians to help them manage their patient’s disease using Pfizer products.

• Distribute knowledge using guidelines through product samples, marketing    literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions.

• Follow-up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products.                                                                     

• Providing approved information to HCP on Pfizer products, e.g., proper medical usage, dosage amounts and side effects.

• Enlisting Pfizer products in the formulary of institutions             

• Providing feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure

• Involved in the pre preparation of the marketing campaign through giving feedback to the marketing team on what’s the real market, customers’ needs.

• Follow up of stock, consumption and ordering process specially in government sector and institutions.

• Involved in Pfizer community awareness programs.

• Attending seminars and participate in setting up sales demonstration and exhibition.

• Organizing AV activities in his area. Initiate & Participate in the nomination & selection of the local speakers in his/her territory.

•  Reporting visits and other activities using MI. Attending regular sales meetings with SM, general meetings, and cycle meetings

• Preparing short term POA restricted to his area and products.

• Presenting reports according to SM recommendations and market needs

• Update his customer list according to the targeting process by understanding customer’s segmentations and customer insights.

• Understand customer disease management needs Maintain and Create new advocates by aligning to customer’s priorities/needs.

• Stand accountable for all customers e-mails, phone calls related to business.

• Execute the activities (international, regional and local conferences, workshops) done by the marketing, medical department to engage his customers.

• Monthly report for sales, activities, market feedback, threats, opportunities

• Participating in setting the engagement POA and play important role in its execution.

• Play important role in engaging his customers via real bold partnership programs.

• Explore more business opportunities and expand the scope of his/her reach.

Level of Responsibilities:

• Tasks are performed under the general direction of the Sales Manager; however, the incumbent is fully responsible for the business and financial results of his geographical territory.

• Responsible for Budget achievement including % Gr, % MS, EV (IMS Parameters) for his area.

Position Relationships:

• Similar position holders across the country.

• Supportive department (BT, Medical, Marketing, Finance, HR)

• Customers Administration Departments (Stores, Purchasing and Finance)

• Opinion Leaders and Field Experts

• Service Providers and Competitors

Job Specific Technical/Functional/Professional Competencies:

• Medical or Pharmaceutical Education Background Good English communication.

• Effective Selling skills Strong written and oral communication skills

• Good computer skills

• Effective interpersonal and team building skills good persuasive and negotiation skills.

Other competencies:

• Change Agile

• Acts Decisively

• Peer relationship

• Seizes Accountability

• Commits to one Pfizer

• Grows Self

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales