Health Literacy Manager

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

• Hybrid office based (Maidenhead HQ) 
• Reporting to Director, Health Literacy 
• Excellent package and benefits, with great career progression 

Job Overview 

This position leads strategic development of behavioral science initiatives with cross functional stakeholders in support of health literacy activities for AbbVie Patient Safety to promote clinical trial safety excellence and safe medication use. This includes developing original research protocols to evaluate patient safety data from medication errors, product complaints, and non-serious adverse events with use of AbbVie products in clinical development and post-market to devise strategies to systemically reduce the incidence of medication errors and improve adherence. This position will act as a health literacy expert for the Product Safety Teams (PSTs), Medical Device Safety, Area Product Leads and other functions on the application of health literacy and human factors. This position will be included in strategic decision making on AbbVie products’ plans to demonstrate real world safety and usability, including presenting to senior management.

Key Responsibilities

• Lead cross-functional teams in the development of novel health literacy programs in collaboration with PSTs, Clinical Sciences, Clinical Development and other AbbVie functions
• Develop strategy for human-centered design (health literacy activities) and safety assessments to product teams and leadership to inform on necessary medication error reduction
• Evaluate multiple patient level data from multiple sources (clinical trials, post-marketing, product complaints, usability studies) to identify potential gaps that can impact patient safety and develop appropriate mitigations
• Utilizes expert judgment to determine the impact of the safety issue on the product’s benefit-risk profile, including participating in use risk analyses, health literacy evaluations and human factors studies to inform product and safety information design
• Lead Patient Safety participation in key product safety activities including clinical trial lay summaries, human factors summaries of known use errors, and health literacy evaluations of patient-facing materials
• Synthesize evolving global regulatory obligations on medication errors to determine the need for prospective safety data to support new product submissions; work with Asset Strategy Teams to ensure product submission success
• Leads patient-focused drug development and safety-related activities/initiatives for Patient Safety

• Degree in a Health Sciences or equivalent clinical/pharma experience 
• Demonstrated ability to serve as an expert in behavioral science to cross-functional colleagues by soliciting input and providing strategic guidance
• Experience conducting user testing interviews and analyzing qualitative data
• Proficient in pharmacovigilance regulations, guidelines, qualitative research and company standard operating procedures Demonstrated effectiveness in working in a multidisciplinary, matrix team situation
• Effective oral and written communication skills with the ability to manage multiple projects simultaneously
• Proficient in qualitative research methods Able to work independently with minimal direct supervision

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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