Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

📍 Remote | Work From Home
🕒 Schedule: Monday–Friday | 8:00 AM–4:30 PM EST

Position Overview

The Health Information Specialist I (HIS I) is responsible for ROI Processing in compliance with HIPAA regulations and client-specific requirements for the release of information (ROI), specifically those coming from attorneys as well as government and government COC related requests, such as Department of Health and medical examiner inquiries. This is a production-based role that requires strong attention to detail, adherence to privacy protocols, and the ability to meet performance metrics related to turnaround time and accuracy.

There is some phone work involved, but it is very limited. It would not be an expectation at the time of hire, as we have other associates who currently support those needs. Once fully trained and up to speed, the associate may occasionally reach out to requesters, but this would be minimal, likely no more than a few calls per month.

Role Responsibilities

• Reviewing, retrieving, and releasing records in compliance with HIPAA regulations and client-specific requirements

• Processing high volumes of billing record requests while meeting established turnaround time and quality standards

• Ensuring all released information is accurate, complete, and properly authorized

• Adhering to privacy, security, and confidentiality protocols at all times

• Utilizing multiple electronic medical record (EMR) systems and internal applications to locate and process records

• Maintaining detailed documentation and tracking workflow to ensure requests are completed within required timelines

• Meeting or exceeding defined production and accuracy metrics

• Communicating clearly and professionally with internal teams and stakeholders as needed

Skills and Competencies

• Strong attention to detail to ensure accuracy and compliance

• Effective time management skills to meet production deadlines

• Reliability and punctuality in attendance and schedule adherence

• Problem-solving skills to troubleshoot issues efficiently

• Adaptability to changing processes, client needs, or workload volumes

Preferred Skill Set

• Comfortable working in a remote environment with the ability to troubleshoot basic technical issues

• Ability to multitask and manage multiple requests without sacrificing accuracy

• Proficiency with computer applications, databases, and document management systems

• Strong organizational skills to track and manage workflow

• Clear and professional written and verbal communication skills

🎓 Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

🎯 Qualifications

• High School Diploma or GED required

• Must be 18 years of age or older

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:
$15—$18.32 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.