Healing Model Manager

Classification: Senior Management 

Position Status: Regular Full-Time

Department: Health and Wellness Department

Section: Mental Health Program

Reporting Relationship

The Healing Manager reports directly to the Health and Wellness Director.

Position Summary

The Healing Manager will be responsible for overseeing the day-to-day management, supervision and support of the services and program staff of the Healing Model of the Health and Wellness Department in accordance with the M’Chigeeng First Nation Policy and Procedures.

The Healing Manager shall implement a culturally relevant case management system within a framework of person-centered and trauma-informed care for all clients utilizing the Healing Model.

The Healing Manager shall work directly with the Health and Wellness Director providing support and advice to ensure services are responsive to the needs of the community.

ESSENTIAL FUNCTIONS

Program Coordination

• Oversee and coordinate the Healing Model program and services

• Incorporate and promote Anishnabek cultural values, beliefs and practices and Anishinabemowin into program delivery and include in management and administration of program

• Coordinate and monitor visiting clinicians and specialized services

• Work directly with the Mental Health and Addictions Supervisor in monitoring and assessing the Wellness Recovery Program (Methadone, Suboxone and Sublacade)

• Develop annual work plans for the Healing program in consultation with program staff

• Ensure that clinical assessments are completed, and plans are developed to support clients within a framework of person-centered
and trauma-informed care

• Facilitate and lead regular client intake meetings

• Review client files by following a PSS chart audit requirements every three (3) months

• Develop, implement and maintain crisis service protocols and assist in the development of policies and procedures relevant to M’Chigeeng First Nation and the Healing Program

• Support the coordination and planning of public education information sessions, workshops and meetings in relation to Healing Team

• Monitor program effectiveness of the Healing Services and Programs and making recommendations for service improvements

Supervision & Administration

• Develop and implement annual workplans including required training & professional development for all staff

• Manage and supervise all staff of the Healing Program

• Facilitate regular program staff meetings

• Ensure program staff adhere to client documentation policies and procedures, including practicing strict confidentiality always

• Ensure the Healing Staff do not exceed the maximum caseload

• Assist in the recruitment and orientation of program staff; including creating new positions as required

• Reviews and approves program staff timesheets, overtime, etc., approves and monitors annual leaves, etc.

• Conduct annual employee performance appraisals for Healing Program staff according to the M’Chigeeng First Nation Personnel Policy

• Deal with staff issues or concerns and provide disciplinary procedures for staff in consultation with the Health and Wellness Director

• Provide scheduled, informal and emergency opportunities for debriefing sessions and case consultation

• Prepare and monitor consultant contracts required for additional program delivery

Reports & Budgets

• Manage and monitor annual program budgets, in consultation with the Health and Wellness Director

• Prepare funding proposals based on needs of clients and community

• Conduct research and reviews of different models of therapy to support staff in services to clients

• Prepare and present quarterly reports to the Health and Wellness Director

Planning & Development

• Coordinate strategic planning activities for short & long-term program goals

• Quarterly reviews all program staff annual work plans

• Conducts annual relevant Policy & Procedure reviews

• Assist in revising and updating Policy and Procedure manuals with a contracted consultant

Communications

• Communicate with Health and Wellness Director on programming updates

• Attend meetings internally in relation to healing model programs and services.

• Monitor participation of staff in internal and external committees and reporting to be presented to staff for review and consultation

• Advocate for Healing Model services and programming

Qualifications & Requirements

Bachelor of Social Work Degree with a minimum of 3 years direct experience in Mental Health Services

Minimum of 3 years Management and Supervision experience

Must have program management, staff supervision and financial experience

Great communication and interpersonal skills and time management skills

Knowledge of M’Chigeeng First Nation’s challenges and aspirations

Other

• Must have knowledge and/or experience with the culture, history, and customs of the M’Chigeeng First Nation

• Understanding and fluency of Ojibwe is an asset

• Valid driver’s license and access to vehicle

• Vulnerable Sector Screening (VSS) certificate must be current (30-days) and must be an original (If successful)

Vulnerable Sector Screening (VSS) Rationale: M’Chigeeng First Nation and its agents are in a position of trust in services to band member children and/or vulnerable adults, so a safe and secure working environment is mandatory. Applicants must have a record clear and/or dated of any convictions relating to sexual interference, sexual assault or related charges. The VSS must be current thirty (30) days and must be an original