Head of Talent

Wing is a fast-growing virtual assistant company that provides dedicated, professionally trained virtual assistants to businesses across the US and globally. With a distributed workforce of hundreds of VAs operating from the Philippines, Wing handles everything from recruitment and training to client matching and ongoing quality management. We are scaling rapidly and looking for leaders who thrive in high-volume, high-growth environments.

The Role

As a Head of Talent, you will own Wing's end-to-end recruitment engine, responsible for sourcing, attracting, and hiring 100s of virtual assistants per month while building new channels to expand our talent pipeline. This is a hands-on leadership role combining operational management of a 20+ person recruitment team with strategic innovation across online, social media, and in-person recruitment channels. You will be instrumental in expanding our multi-channel powerhouse that includes social media marketing, university partnerships, community events, and employer branding initiatives.

Responsibilities:
• Lead and manage a team of 22+ recruiters across sourcing, screening, and onboarding functions

• Own monthly hiring targets of 200+ virtual assistants, ensuring consistent pipeline flow and quality standards

• Design and optimize recruitment workflows, SLAs, and KPIs across the full hiring funnel

• Implement structured interview processes and candidate evaluation frameworks aligned with Wing's quality standards

• Coordinate closely with the Training department to ensure seamless handoff from recruitment to onboarding

• Manage recruitment budgets, job board spend, and cost-per-hire metrics

Online Recruitment Expansion:
• Develop and execute a comprehensive digital recruitment marketing strategy across major platforms

• Build Wing's employer brand on social media (Facebook, Instagram, TikTok, LinkedIn, YouTube) through engaging content, employee testimonials, and day-in-the-life features

• Launch targeted paid recruitment campaigns on Meta, Google, and TikTok optimized for cost-per-qualified-applicant

• Create and manage Wing recruitment community groups on Facebook and Telegram to nurture passive candidates

• Establish partnerships with Filipino online communities, VA forums, freelancing groups, and remote work advocacy pages

• Develop SEO-optimized career pages and landing pages to capture organic applicant traffic

• Implement referral marketing programs with tracking and incentive structures

• Leverage LinkedIn Recruiter, Indeed Hiring Campaigns, and niche job boards (OnlineJobs.ph, Kalibrr, JobStreet) for targeted outreach

In-Person Recruitment Initiatives:
• Design and launch Wing's first in-person recruitment program across key talent markets in the Philippines

• Organize and attend university career fairs at top PH institutions (UP, Ateneo, La Salle, UST, and provincial universities)

• Plan community recruitment events, open houses, and hiring days at Wing's Manila offices

• Build relationships with LGU employment offices (PESO), TESDA, and DOLE for co-sponsored hiring events

• Develop a provincial recruitment strategy targeting emerging talent hubs outside Metro Manila (Cebu, Davao, Clark, Iloilo, Bacolod)

• Create Wing Ambassador / Campus Representative programs at universities to maintain year-round recruitment presence

• Partner with BPO industry associations and attend HR/recruitment conferences for employer visibility

• Coordinate pop-up recruitment booths at malls, co-working spaces, and community centers in high-density areas

Requirements:
• 5+ years of recruitment experience with at least 2 years in a management role leading teams of 10+

• Proven experience in high-volume hiring (100+ hires/month) in BPO, staffing, or virtual assistant industries

• Strong track record of building and scaling recruitment channels beyond traditional job boards

• Hands-on experience with social media recruitment and digital marketing for talent acquisition

• Experience managing recruitment budgets and optimizing cost-per-hire

• Proficiency with ATS platforms, recruitment analytics, and pipeline management tools

• Based in Metro Manila with willingness to travel to provincial locations for recruitment events