Head of Solutions Engineering

Reference No. R2826772

Position Title: Head of Solutions Engineering

Department: Digital Technology 

Location: Toronto, Canada

About the Job
 

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.

Sanofi is building the pharmaceutical industry's first AI-powered operating system—and we need a Head of Solutions Engineering (a Technology Principle) to make it happen. You'll lead a specialized team of 5-7 solution engineers while partnering directly with our Agentic AI core team to accelerate cloud transformation, modernize API frameworks, and dramatically improve infrastructure reliability across our global pharmaceutical operations.

This isn't a traditional technology role. You'll build and lead a cross-functional team with full hiring authority while maintaining the technical depth to challenge specialists and drive architectural coherence. Your decisions will impact 130K+ users, 21,000 hosts, 4,000 databases, and 5,000 applications supporting life-saving medicine development worldwide.

Reporting Structure: Direct report to Global Head of Digital Technology with dotted line to Enterprise Architecture
Location: Based in one of following sites: Morristown, NJ, Cambridge, MA, Toronto, CA, Paris, FR (Hybrid work schedule)

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities:

What You'll Lead

Build Your Technical Dream Team

• Recruit 5-7 specialized solution engineers across Cloud, API/Integration, Database, Network, and Observability

• Establish cross-domain collaboration frameworks that eliminate technical silos

• Drive professional development and career growth for high-performing technical talent

• Lead through influence and technical credibility in a matrix organization

Enable AI-Powered Pharmaceutical Innovation

• Partner with Agentic AI core team to design infrastructure supporting intelligent automation

• Architect cloud-native solutions optimized for AI/ML workloads with pharmaceutical compliance

• Establish real-time data pipelines enabling AI-powered drug discovery and manufacturing

• Implement API frameworks supporting agent-to-agent communication and automated decision-making

Accelerate Critical Technology Transformations

• Cloud Transformation: Lead hybrid cloud migration with AWS/Azure governance and FinOps

• API Modernization: Design an enterprise API strategy enabling seamless pharmaceutical data flows

• Database Evolution: Modernize data architecture supporting AI/ML analytics and regulatory compliance

• Observability & SRE: Implement monitoring platforms targeting 50% incident reduction, 70% MTTR improvement

• Network Security: Deploy a zero-trust architecture across global pharmaceutical operations

Drive Strategic Technology Governance

• Co-develop enterprise standards with Enterprise Architecture, balancing innovation and compliance

• Guide technology evaluation and vendor strategies for pharmaceutical-scale implementations

• Establish architectural decision frameworks, ensuring consistency across global operations

• Integrate GxP, SOX, and pharmaceutical regulatory requirements into all technology practices

About You

What You Bring

Required Experience

• 15+ years enterprise technology leadership including 5+ years leading technical teams with hiring authority

• Deep expertise across 3+ domains: Cloud Architecture, API/Integration, Database, Network, and Observability

• Large-scale transformation leadership in organizations with 10,000+ users

• Regulated industry experience with GxP, SOX, HIPAA, or equivalent compliance frameworks

• AI/ML infrastructure experience, including data pipelines and cloud-native ML platforms

• Multi-platform integration and strategic technology planning at enterprise scale

• Travel: 30% domestic and international travel required for global team collaboration and stakeholder engagement

• Language: Fluid in English

Highly Valued Experience

• Agentic AI or intelligent automation platform implementation

• Multi-cloud expertise (AWS/Azure) with FinOps and governance

• Site Reliability Engineering with observability platform implementation

• Global technology operations across distributed teams and regulatory environments

Essential Leadership Capabilities

• Cross-Domain Technical Leadership: Guide specialists while maintaining architectural coherence

• AI-Technology Translation: Bridge AI/ML requirements with foundational technology capabilities

• Pharmaceutical Business Acumen: Understand how technology impacts drug development and patient outcomes

• Strategic Communication: Translate complex technical concepts for C-level executives

• Innovation-Compliance Balance: Drive cutting-edge adoption while maintaining regulatory adherence

Education & Credentials

Required

• Bachelor's degree in Computer Science, IT, Engineering, Systems Analysis, or related field; OR

• Equivalent: 20+ years of progressive enterprise technology leadership may substitute the degree

Preferred

• Master's degree in Computer Science, Information Systems, Engineering Management, or MBA with a technology/healthcare focus

• Cloud certifications: AWS Solutions Architect Professional, Azure Solutions Architect Expert

• Enterprise Architecture: TOGAF, Zachman Framework

• Additional certifications: DevOps, Automation (Terraform, Kubernetes), Networking, Security, AI/ML platforms

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs

This position is for a new vacant role that we are actively hiring for.​

Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants.  Accommodations for persons with disabilities required during the recruitment process are available upon request.

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

North America Applicants Only

The salary range for this position is:

$160,100.00 - $231,233.33Final compensation will be determined based on demonstrated experience, skills, location, and other relevant factors. Employees may be eligible to participate in Company employee benefits programs, and additional benefits information can be found through the (CA)LINKOR (US) LINK.

La fourchette salariale pour ce poste est la suivante:

$160,100.00 - $231,233.33La rémunération finale sera déterminée en fonction de l'expérience démontrée, des compétences, du lieu de travail et d'autres facteurs pertinents. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise, et des informations supplémentaires sur les avantages sociaux peuvent être trouvées via le lien