Head of Solutions Consulting, North America

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

The Director of Solutions Consulting, North America is a senior pre-sales leader responsible for driving revenue impact, execution excellence, and team performance across the region.

You will lead and scale a high-performing Solutions Consulting organization, partner closely with Sales leadership, and ensure consistent, value-based execution across enterprise and mid-market segments. This role blends strategic leadership with hands-on engagement in critical deals.

You report to the Global VP of Solutions Consulting and serve as a key member of the global Solutions Consulting leadership team.

What You’ll Be Responsible For:
Owning regional pre-sales strategy and execution across North AmericaBuilding, developing, and retaining a high-performing Solutions Consulting team Driving deal quality, win rates, and clear customer value articulationPartnering closely with Sales, Product, and Marketing to support growth and scale

What You’ll Do:
Manage and scale a team of Solutions Consulting Managers and Senior Solution Consultants Set clear performance standards, operating rhythms, and expectations Own hiring, onboarding, coaching, and succession planning Oversee complex enterprise deal cycles, executive demos, and strategic proof-of-concepts Ensure strong discovery, compelling value narratives, and outcome-driven demonstrations Act as executive sponsor on strategic or high-risk opportunities Work closely with Regional Sales Leaders on: capacity and territory planning, deal prioritization, pipeline health, conversion and execution discipline Constructively challenge deals with weak qualification, unclear value, or misaligned scope Own regional pre-sales performance metrics, including win rate, deal quality, and pipeline coverage Use data to improve predictability, efficiency, and overall execution Partner with Product, Product Marketing, and Enablement to: Influence roadmap with field insights, refine messaging and demos and ensure readiness for new product releases Share best practices with global Solutions Consulting leaders

Who You Are::
10+ years of experience in Solutions Consulting / Pre-Sales, including senior leadership roles Proven success leading large, distributed teams in North America Strong background in enterprise SaaS; experience in analytics, CX, or adjacent domains preferred Ability to operate at both strategic and hands-on levels Strong business acumen and understanding of complex enterprise sales cycles Executive-level communication and stakeholder management skills Confidence to challenge Sales constructively in pursuit of better outcomes

Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.