Head of Sales & Service

GEA Group

Osorno permanent

Posted: March 18, 2026

Quick Summary

La función de este rol será liderar y supervisar todas las actividades relacionadas con el servicio al cliente y las ventas de productos y servicios de la compañía, desarrollando estrategias efectivas para mejorar la satisfacción del cliente, así como impulsar las ventas y el crecimiento en el mercado.

Job Description

Responsibilities / Tasks

• Análisis del mercado de servicios.
• Desarrollo de política de precios y descuentos.
• Organización y control del trabajo de los gerentes de ventas.
• Seguimiento de la implementación del plan de ventas.
• Negociación con clientes, participación en exposiciones.
• Determinación de indicadores de desempeño del departamento.
• Evaluación de rentabilidad y marginalidad del proyecto, control de Margen Bruto, Margen de Aporte, EBIT.
• Desarrollo e implementación de procesos de negocio y flujo de trabajo del departamento.
• Análisis de los indicadores económicos del departamento
• Análisis de la satisfacción del cliente con el nivel de servicio.

Your Profile / Qualifications

• Ingeniero Agrónomo, Veterinário, Ingeniero Agrícola o experiencia en agronegócio.
• Al menos 5 años de experiencia de liderazgo en uno o más puestos relacionados con el servicio.
• Inglés avanzado.
• Fundamentos de la legislación civil y financiera.
• Fundamentos de gestión, emprendimiento y negocios.
• Amplio conocimiento de la teoría y principios en la gestión de servicios.
• Ubicación: Osorno.

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