Head of Product

About Burq

Burq started with an ambitious mission: to turn the complex process of offering delivery into a simple, turnkey solution. It’s a big mission, and now we want you to join us in making it even bigger. 🚀

We’re proud to be recognized as one of Fast Company’s Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, awards that highlight how we’re redefining the future of logistics while empowering our partners to grow.

Backed by leading Silicon Valley investors like Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely, we’ve built a world-class team across the globe.

We operate at scale but remain small enough for every person to have a massive impact. There’s a lot of important work ahead, and joining Burq means the opportunity to grow faster than ever while doing the most meaningful work of your career.

Here’s a quick overview of what you will be doing:

Head of Product

We’re hiring a Head of Product to lead the product org end-to-end — from strategy and roadmap to the actual craft of building and shipping great products. AI is already being deeply embedded in the product, the team already works in tools like Lovable, v0, Cursor, and similar workflows every day, and we’re working on shipping AI-powered features in production. What we need now is someone who can turn that momentum into a real advantage, someone who knows where to double down, what bets are worth making, and how to raise the bar across the entire product experience.

This is a player-coach role. You'll directly run a few of the highest-leverage bets yourself while leading a product team of 5+ PMs and designers (and growing). You'll be the person who decides what the next AI-native version of our product looks like, makes the calls on what gets built, and raises the ceiling on how good our prototyping-to-production pipeline can be.

You'll report to the founders and partner closely with engineering, design, ops, and our customer-facing teams.

What You'll Do

Own the next generation of AI products at Burq.
AI is already embedded into our platform and how the team builds. Your job is to decide where it creates the most leverage next, across operations, dispatch, support, driver experience, and entirely new workflows. You’ll turn promising ideas into real product direction and personally lead some of the highest-impact initiatives from concept to launch.

Build products grounded in real operational complexity.
Last-mile delivery is fast-moving and unforgiving. Small mistakes create real operational and financial consequences. You’ll develop a deep understanding of how dispatchers, drivers, support teams, and merchants operate, then use that insight to build products that genuinely improve outcomes, not just demos that look good.

Push the team’s AI product capabilities forward.
Our PMs and designers already prototype in tools like Cursor, Lovable, v0, and Bolt. Reviews happen around working product, not slides. We’re looking for someone who can push that culture further by helping the team move faster, prototype better, and rethink what product development looks like in an AI-native environment.

Lead and grow the product organization.
Run 1:1s, raise the bar on writing and on craft, hire the next PMs and designers when it's time, and create the kind of environment that the best AI-native product people want to join.

Requirements:
We care more about evidence of work than pedigree or years of experience, but most strong candidates will likely have significant experience leading product teams and shipping software at scale.

What matters most:

• You’ve shipped AI products in production. Not just prototypes or demos. You’ve dealt with real-world edge cases, quality issues, model behavior, latency, costs, and the tradeoffs that come with building reliable AI experiences.
• You’re deeply hands-on. Our PMs and designers already prototype directly in tools like Cursor, Lovable, v0, Bolt, and Replit. We’re looking for someone who is genuinely fluent in modern AI-native workflows and can push the team forward.
• You can operate in operationally complex environments. Experience in logistics, marketplaces, mobility, fulfillment, or other operationally heavy products is a strong plus. You should be excited to get close to the real workflows and problems behind the product.
• You have strong product judgment. You write clearly, make decisions quickly, and know how to separate meaningful opportunities from noise.
• You know how to lead high-performing teams. You can raise the bar, give clear direction, and create an environment where talented people can do their best work without unnecessary process.

Bonus Points

• You’ve worked at a company that genuinely built AI into how the product and team operated
• You’ve built products for operational users like dispatchers, support teams, or operations leaders
• You’ve been an early product or leadership hire and enjoy building in fast-moving environments

How We Work

We’re remote with a few in-person offsites throughout the year. We move quickly, default to writing, and ship early to real customers before rolling things out broadly.

AI is part of how we work every day, not a separate initiative. We expect people to experiment with new tools, share what they learn, and continuously rethink how great products get built. We care more about speed, ownership, and iteration than process for the sake of process.

Benefits:
Investing in you 🙏

• Competitive Salary, Stock Options, and Performance-based Bonuses
• Fully Remote
• Comprehensive Medical, Vision and Dental Insurance

At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.