Head of Privacy (DPO)

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money—big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you…

We're looking for an experienced Data Privacy professional to join our Legal & Compliance team to lead our Privacy function and take accountability for the DPO role. You'll need to demonstrate significant experience of leading a data privacy function in a fast-paced, consumer-facing business. This is an exciting time to be joining the business as we continue to grow.

We deliver progress. What you’ll do and how you will make an impact.

As a key member of our legal & compliance team, you will have the following responsibilities:

• Taking ownership of all aspects of our privacy function. Managing UW’s privacy governance framework in compliance with UK GDPR (and other relevant legislation), including advising on and overseeing data mapping and records of data processing, reporting on data privacy compliance within UW and vendor management reviews.
• Working with key internal stakeholders in the review of operations and projects and related data processing to ensure compliance with data privacy laws, and where necessary, advising on and monitoring data protection privacy impact assessments. You will be the primary point of contact for data protection queries in the business.
• Serving as the primary point of contact and liaison for the Information Commissioner and other supervisory authorities and individuals whose data is processed by the organisation, on all data protection related matters.
• Acting as a standing member of the company’s Information Security and Privacy Committee (ISPC) and as DPO will lead ISPC meetings, together with the CISO and will be accountable to the Board.
• Reviewing vendor contracts and other third party data processing and data sharing arrangements in partnership with UW’s Legal and Information Security functions.
• Horizon scanning and advising the business on developments in data protection law - including making recommendations to the ISPC when appropriate.
• Coordinating, conducting and monitoring data privacy audits.
• Managing, training and developing a team of 5 privacy and data protection specialists
• Ensuring filing and fee requirements with local Data Protection Authorities are achieved
• Developing and delivering privacy training to various business functions within UW and collaborating with the Information Security function to raise employee awareness of data privacy and security issues.
• Collaborating with the Information Security function to maintain records of all data assets and exports, and maintaining a personal data security incident management plan to ensure timely remediation of incidents impacting personal data including impact assessments, breach response, complaints, claims or notifications.
• Overseeing and advising on responses to data subject rights requests, including data subject access requests (DSARs) and other requests or complaints from individuals.

We work together. Your team and the people you will work with…

Reporting to the General Counsel, you'll be joining a team of high-performing, Legal & Compliance team who pride themselves on great relationships. You'll work with a range of stakeholders across the business, advising on and navigating a range of commercial legal situations involved in operating a multi-service, consumer-facing business.

Your key stakeholders will include colleagues across Commercial, HR, Marketing, Operations, Technology, Partners and Sales.

To be successful in this role, you’ll need to demonstrate:

• You have significant experience (preferably 7+ years) of working in a compliance, legal, audit and/or risk function, including recent experience of working in privacy compliance as a data protection officer or manager
• Preferably you will hold at least one data protection and/or privacy certification (e.g. CIPP, CIPM, BCS etc) 
• Experience working with or in a consuming-facing business
• You have a proven ability to shape ongoing compliance strategy and will be confident in advising senior stakeholders on all aspects of data privacy
• You can demonstrate the ability to work in a highly visible, delivery-focused and fast paced environment

Key behaviours:

• Motivated and ambitious, both for yourself and the business you work for
• You are detail orientated - and relish the opportunity to get stuck into the detail and advise on complex matters
• You will have a proven ability to be proactive, a quick learner, and used to dealing with novel situations and challenges
• You are highly organised, professional and detail oriented 
• You are robust and able to challenge third parties and hold your own when necessary
• You are a highly effective communicator who is able to explain complex ideas to a wide audience in a simple, understandable way 
• You are a supportive team player and have good humour while under pressure

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

• An industry-benchmarked salary. We’ll share it during your first conversation.
• Flexible hybrid working — 2 days a week in our London hub
• Salary sacrifice EV Car Scheme through Tusker
• Discounts on our services and a free Cashback Card.
• Matched-contribution pension scheme and life assurance up to 4x salary.
• Family-friendly policies designed to help you and your family thrive.
• Discounted private health insurance, Employee Assistance line and free Virtual GP.
• Belonging groups helping shape an inclusive future.
• A commitment to learning and progression through our Career Framework

Apply here!

You’ve got this far… Hit apply — we can’t wait to hear from you!

Worried you don’t hit every criterion? We welcome applications from diverse backgrounds — get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.