Head of Policy - Europe/UK

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role

Adyen delivers the payments, data, and financial products that power the world’s fastest-growing businesses. We build both the infrastructure and the intelligence to move money seamlessly across markets, channels, and platforms. In Europe, we operate at the intersection of global commerce and complex regulation, making credible policy engagement essential to growth and resilience.

We are looking for a Policy Lead to develop and drive our policy engagement across the European Union and the United Kingdom. This is a senior, externally facing role focused on advancing policy outcomes that make it easier to transact globally, simplify payments and financial products for our customers, and keep the ecosystem safe and sound. You will pair strong business instincts with deep regulatory relationships, turning technical realities into credible policy and policy direction into
product opportunity.

What you’ll do

• Advance EU/UK policy priorities: Own the regional agenda to enable cross-border commerce, reduce friction in payments and banking, and drive increased harmonization and competition across the European market

• Connect policy and product: Work closely with Product, Regulatory, Legal, Compliance, and Risk to translate regulatory change into product opportunity and risk.

• Advance our product roadmaps via shaping practical, workable policy outcome

• Lead senior regulatory engagement: Maintain trusted relationships with EU and UK regulators, central banks, and policymakers. Represent Adyen in high-stakes forums with judgment and credibility

• Deliver high-quality external work: Work with our Regulatory and Communications team to draft Adyen’s positions and drive consultations, submissions, and briefings that drive outcomes for our business and our customers

• Build thought leadership and coalitions: Strengthen Adyen’s voice with industry groups and ecosystem partners. Advance a pragmatic agenda that supports innovation and strong safeguards

• Enable customer participation: Work with our Regulatory and Commercial teams to create targeted opportunities for merchants and platforms to engage in policy discussions through briefings, roundtables, and aligned advocacy.

Who you are

• 10+ years in payments, financial services, fintech, or public policy, with deep EU and UK

• expertise.

• Strategic vision of how to help Europe and the UK realize their economic and simplification

• goals

• Strong senior-level relationships with EU and UK financial regulators and policymakers.

• Fluent in payments and banking business models, merchant needs, and product tradeoffs.

• Skilled at translating technical requirements into clear, defensible policy positions.

• Excellent writer, able to produce strong submissions, briefs, and narratives.

• Pragmatic and outcomes-driven, with sharp judgment and strong credibility.

• Aligned with the Adyen Formula: you take ownership, work as one team, seek clarity, and
deliver excellence.

What’s in it for you

• A senior role shaping how modern payments policy evolves across the EU and UK.

• Direct influence on regulatory outcomes that matter for global commerce and the future of
payments.

• A seat at the table with senior leaders across product, risk, and commercial teams,
translating policy into growth, resilience, and customer value.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our London or Brussels office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.