Head of Org Design & Effectiveness

Head of Organisation Design and Effectiveness (12 Month FTC)

Because we strive to put people first.  

Culture, our way. 

 

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

 

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:   

 

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

 

What You’ll Do as Head of Organisation Design and Effectiveness

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• Shape the Strategy: Lead the development and implementation of Primark’s organisation design strategy and methodology, ensuring alignment with transformation and outsourcing goals.
• Define the Framework: Establish and maintain a consistent framework for organisational structures, including principles around spans of control, layering, and job design.  
• Engage and Influence: Partner with senior stakeholders to drive adoption of the framework, measure adherence, and embed organisation design principles across the business.
• Diagnose and Improve: Conduct organisational diagnostics and audits to assess operating model health, identify inefficiencies, and recommend targeted improvements.
• Design for Agility: Lead the design and implementation of new structures, roles, and responsibilities that support agile, efficient, and scalable ways of working.
• Govern and Sustain: Develop governance frameworks and KPIs to ensure the effectiveness and sustainability of organisation design and operating model changes.
• Lead and Inspire: Manage and develop a team of Organisation Design & Effectiveness specialists, fostering expertise and innovation in the function.
• Stay Ahead of the Curve: Monitor emerging trends in organisation design and the future of work, bringing thought leadership and insights to shape Primark’s approach.

 

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Proven Leadership in OD: 6+ years’ experience at a senior level in Organisation Design & Effectiveness or leading related transformation projects through HR consulting.
• Transformation Expertise: A track record of successfully delivering large-scale organisation design and effectiveness initiatives.
• Strategic Thinking: Comfortable navigating ambiguity and shaping big-picture solutions that align with business strategy.
•  Influential Partnering: Skilled in engaging and influencing international stakeholders across complex, cross-functional environments.
• Change Leadership: Demonstrated ability to lead change, coach others, and drive innovation in dynamic settings.
•  Collaborative Style: Strong communication and stakeholder management skills, with a collaborative approach to problem-solving.
• Analytical Mindset: Excellent analytical and diagnostic capabilities, with a focus on identifying root causes and opportunities for improvement.
• Future-Focused: A passion for continuous improvement and staying ahead of trends in organisation design and the future of work.

 

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

 

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

   

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.