Head of Operations/Supply Chain at DTC Ecommerce Brand (Remote, LATAM)

Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

About Our Clients

This role is designed for a senior operations or supply chain professional ready to step into broader strategic ownership and operate at a Head of Operations level.

Our client is a fast-growing DTC e-commerce brand in the apparel space, focused on high-performance consumer products with a strong emphasis on quality and product innovation. The company has recently completed an intensive product development phase and is now entering a rapid scaling stage, with strong early traction, growing demand, and ambitious revenue targets exceeding $2M/month.

With established manufacturing partnerships in Asia and a lean, founder-led team, the business is now looking to build a more structured and scalable operational foundation. They are hiring a Head of Operations (Supply Chain Focus) to take ownership of the end-to-end supply chain and support the company through its next phase of growth.

This is a high-impact role for someone who wants to grow into a true operations/supply chain leadership position while remaining hands-on with fast-moving and evolving operational.

Responsibilities

• Own and manage the full supply chain lifecycle, from demand planning to final delivery
• Build and refine inventory forecasting and purchasing strategies using real-time sales and projection data
• Plan and execute purchase orders (POs) to maintain optimal stock levels while avoiding stockouts or excess inventory
• Develop and manage cash flow forecasting to ensure operational sustainability
• Lead communication with manufacturers and shipping partners to ensure production timelines and delivery schedules are met
• Continuously negotiate pricing, timelines, and payment terms with suppliers to improve margins and cash efficiency
• Coordinate with 3PL partners to manage inventory flow, troubleshoot issues, and ensure operational accuracy
• Partner with the customer service team to ensure clear communication around product availability and delivery timelines
• Create structured, digestible reporting for internal decision-making and stakeholder visibility
• Identify inefficiencies and implement scalable systems and processes across operations

Requirements:
• 5+ years of experience in operations, supply chain, or logistics within a DTC or e-commerce environment
• Proven experience in inventory planning, forecasting, and supplier management
• Strong familiarity with Shopify and 3PL ecosystems
• Experience working with overseas manufacturers (Asia-based preferred)
• Strong financial and analytical thinking, with the ability to manage cash flow and operational trade-offs
• Strong communication and negotiation skills
• Highly autonomous, proactive, and comfortable operating in a fast-paced, ambiguous environment
• Experience working remotely with international teams is a plus

Benefits:
• Fully remote role (LATAM-based, aligned with US time zones)
• Earn up to $5,000 USD per month, depending on experience and expertise.
• High ownership and autonomy in a scaling business
• Opportunity to grow into a full Head of Operations scope as the company expands