Head of IT - The Hague, Netherlands (f/m/x)

About Eye Security

Eye Security provides cybersecurity with embedded cyber insurance solutions for organisations across Europe. Headquartered in the Netherlands, we are a team of 170+ FTEs and growing fast. We combine cutting-edge technology with hands-on expertise to detect, respond to, and recover from cyber threats in real time.

Our team brings together talent from intelligence, military, tech, and consulting backgrounds — all united by one mission: making enterprise-grade cybersecurity accessible to every business, not just the biggest players.

About this role

We are looking for a Head of IT who thrives at the intersection of strategy and execution. This is not a hands-off leadership role. You will roll up your sleeves, work directly alongside your team, and at the same time set the direction for how IT evolves at Eye Security over the next three to five years.

Reporting directly to the COO, you will lead a small, focused IT team spanning three areas: IT Engineering, Project Management, and IT Security. Together you will own the full IT landscape — from endpoint management and cloud infrastructure to internal security and business applications. You will bring structure, scalability, and modern practices to a fast-growing organisation that is ready to take its IT operations to the next level.

This is a unique opportunity to build something lasting inside a cybersecurity company that genuinely walks the talk on security.

What you will do

• Own and drive the transformation of IT from a support function into a strategic partner for the business.

• Define and execute an IT strategy aligned with company goals and long-term growth.

• Introduce structure, governance, and scalable operating models across IT.

• Lead organizational change, positioning IT as a trusted advisor rather than a reactive service.

• Design and run reliable IT operations, including service management, incident response, and change processes.

• Maintain and optimize cloud infrastructure across AWS and Azure, and core tooling including Twingate, PagerDuty, and CrowdStrike.

• Ensure strong security posture, threat detection, and compliance with frameworks such as ISO 27001, SOC 2, and NIS2.

• Provide technical support to engineering teams enabling 24/7 service operations.

• Lead IT projects end-to-end, including SaaS integrations, infrastructure modernization, and vendor management.

• Enable the business through robust workplace IT, identity and access management, and core business systems.

• Own IT performance and cost efficiency, using clear KPIs and budget responsibility to drive measurable impact.

• Oversee core data platforms, ensuring strong data governance, integrity, and compliance.

• Build, lead, and develop a high-performing IT team, fostering ownership, collaboration, and continuous improvement.

What you need

• 5+ years of experience in IT leadership roles, with a proven track record of transformation and change.

• Experience building or restructuring IT organizations in complex or fast-growing environments.

• Strong expertise in cloud platforms (AWS, Azure), enterprise IT architecture, and security fundamentals.

• Solid understanding of ITIL, Agile/Scrum ways of working, and compliance standards.

• Hands-on experience with cybersecurity fundamentals, threat detection, and incident response.

• Strong leadership and communication skills across technical and non-technical audiences.

• A strategic mindset paired with a hands-on, execution-focused approach.

• Ability to bring clarity, structure, and momentum in ambiguous environments.

• Understand the essentials of cybersecurity principles, risk management, and secure change management processes, with eagerness to learn and apply security best practices within your projects.

• Strong leadership and communication skills across technical and non-technical audiences.

What you will experience

• A meaningful mission: protect organizations across Europe from real-world cyber threats

• Work with top-tier professionals from national CERTs, intelligence agencies, and leading tech backgrounds

• A remote-friendly culture with regular company-wide get-togethers, giving you the opportunity to collaborate in person and build strong team connections

• A generous time-off policy, including wellbeing and volunteering days