Head of Information Architect

Who we are looking for
State Street is looking for a strategic leader to serve as our Head of Information Architect and establish IA as a critical discipline within our technology and design organization. Help define how the enterprise structures, organizes, and surfaces information across complex financial systems and core digital touchpoints. Guiding and empowering digital transformation initiatives by designing intuitive information structures, taxonomies, and data modeling. Help product teams by building enterprise-wide user journeys, process maps, and conceptual information structures that transform core company processes and systems for commercial onboarding, billing, client management and coverage systems. The ideal candidate brings deep expertise in enterprise information architecture, thrives in highly regulated environments, and can provide insights that balance business & compliance needs with user expectations. You’ll partner with product teams, data governance and technology leaders to design scalable architectures that support transformation and product initiatives.

This role can be performed in a hybrid model, where you can balance working from home and the office to meet your needs and role requirements.

What you will be responsible for

As Head of Information Architect, you will

• Own end-to-end design and analysis of information architecture models that support State Street's financial products and services
• Lead deep-dive process mapping across client coverage, entitlements, approvals, and account assignments
• Convert unstructured domain knowledge into clear workflows revealing dependencies, friction points, and optimization opportunities
• Model current and future-state processes using structured identifiers and system-based logic
• Create end-to-end user journeys detailing interactions, decision points, and data dependencies.
• Map how roles, data, and system logic determine entitlements and user experience.
• Define consistent system representations, such as role hierarchies and approval logic
• Create durable semantic models linking operational processes to UX and technology
• Engage in user/product research, translate insights, and support user-centric solutions tailored to financial professionals
• Translate process maps and conceptual models into ontologies
• Develop early-stage knowledge graph schemas connecting people, accounts, roles, approvals, and business logic
• Design relationship models supporting automated entitlements and auditability
• Facilitate alignment sessions between business, data engineering, and product teams

What we value

These skills will help you succeed in this role

• Experience leading workshops that utilize systems thinking practices to convert ambiguity into structured models
• Utilize Figma to create process diagrams, journey maps, sitemaps and product wireframes
• Perform user research: interviews, surveys, usability testing, and data analysis, with experience in financial user research preferred
• Demonstrated excellence in process modeling, information architecture, and conceptual modeling able to structure/organize content for complex financial data systems
• Experience clarifying roles, approval flows, and data structures
• Aptitude for ontology design and semantic modeling

Education & Preferred Qualifications

• 10+ years’ experience in information architecture, with at least 5 years in enterprise or financial service environments

Additional optional requirements

• Solid understanding of emerging data intelligence platforms such as Databricks and how they anchor a data-centric approach to transformation
• Experience with knowledge graphs, semantic web technologies, or AI powered search and classification systems
• Understanding of data privacy regulations (GDPR, CCPA) and financial industry standards (SEC, FINRA
• Solid understanding of enterprise content management systems such as SharePoint

Please provide a link to your design portfolio (or attach a PDF) with any necessary passwords.

Salary Range:

$125,000 - $215,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.