Head of Hardware Onboarding & Infrastructure

Impossible Cloud Network (ICN)

ICN is building the foundational layer for the next-generation internet - a decentralised cloud platform integrating storage, compute, and networking at global scale. With $31M in funding and 1,000+ enterprise clients, we're challenging the dominance of centralised cloud giants.

The Role

A senior, hands-on leadership role at the intersection of data centre operations, remote hardware provisioning, and distributed infrastructure. You'll own the technical relationship with our Hardware Providers (HPs) - the operators who supply the bare metal compute and storage that powers ICN. This is a founding-team-level hire: you will help set the north star for the entire team.

What You'll Own

Hardware Onboarding

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End-to-end technical onboarding for new Hardware Providers

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Remote installation tooling, validation pipelines, and SLA testing

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Direct troubleshooting of connectivity, firmware, BIOS/BMC, and OS-level issues

Data Centre Operations

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GPU cluster management: bare-metal provisioning, InfiniBand/RoCE networking, NVMe/distributed storage

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Hardware standards across the provider network (GPU types, networking, storage configs)

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Operational playbooks lifecycle management, and capacity planning

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Primary escalation point for hardware incidents

Service Provider Communication Layer

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Real-time messaging and alerting interface within the ICN console

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Escalation workflows and SLA communication protocols between ICN, SPs, and HPs

Team Leadership

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Lead and grow a 7-person infrastructure engineering team

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Hire, onboard, and develop engineers as the function scales

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Contribute directly to architecture and code across GPU provisioning and the control plane

What We're Looking For

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8+ years in infrastructure, data centre, or systems engineering; 3+ years in technical leadership

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Hands-on experience at the hardware - software boundary: IPMI, PXE, BIOS/firmware, NIC configuration

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Strong Linux, cloud infrastructure, and data centre networking background

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Experience operating hardware onboarding pipelines across large, multi-region server fleets

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Startup DNA - you've built things from scratch and move fast without sacrificing reliability

Bonus: GPU infrastructure (H100/A100, InfiniBand), DePIN/Web3, internal developer tooling, real-time operational consoles

You'll Thrive Here If You…

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Are as comfortable in a Terraform module as presenting infrastructure strategy to leadership

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Care about operator experience - you want hardware providers to love working with ICN

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Are energised by zero-to-one challenges and write clearly for external partners

Location & Right to Work

This role is open to candidates based in Europe only. You must have the right to work in your country of residence - we are not able to offer visa sponsorship.