Head of Engineering

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

You’ll be responsible for leading the Japan Client Engineering team within Kraken Customer.

Client Engineering works closely with the Delivery team, Product teams, and our Clients to make Kraken the best-in-class solution for energy retailers in the region. Responding to new regulatory requirements, helping clients migrate their customers into Kraken, localizing language and systems, and enhancing core functionality based on client business needs is the day to day role of the Client Engineering group. We work across the entire product line.

As Head of Engineering you’ll be responsible for ensuring we’re working on the highest impact projects and that the engineering team has everything they need to get the job done.

What you'll do:
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Lead the engineering strategy for an established team of 30 engineers across 3 squads in Japan. Optimize the ways of working and drive high performance to increase efficiency, velocity, and capacity.

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Directly manage 5-7 leads, develop personalized growth plans, and set up succession plans for all key roles.

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Build strong relationships across delivery, product, and client stakeholders to facilitate strong collaboration across the business. Connect the dots between stakeholders.

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Capacity planning, hiring planning, and interviewing so that we’re consistently raising the bar and bringing on the right people.

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Balancing short-term objectives with long-term vision and anticipating the needs of the team, Kraken, and our clients.

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Roll out global strategic objectives within the team, supporting the team through change, building trust, and managing expectations.

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Work closely with the Head Of Engineering community and Senior Management to define global strategic direction and objectives, advocating on behalf of the team and their needs.

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Operate largely independently with little supervision or oversight to achieve group objectives.

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Drive operational excellence – reduce incidents in production and time to mitigation through quality and ownership.

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Become an expert in Kraken product capabilities, keep abreast of roadmaps, and be able to talk to clients or prospects about those capabilities alongside our Delivery and Sales teams.

What you'll need:
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A strong sense of delivery - how to balance speed, quality, and competing priorities to hit deadlines and maintain our 100% client migration record

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Proven experience leading large high-performance teams and driving engineering excellence

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Strong communication skills in both English and Japanese, with a high degree understanding of Japanese business culture

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The ability to operate largely independently and make decisions that are in the best interests of Kraken

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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