Head of EDD & Client Oversight

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Bridge is hiring a Head of EDD & Client Oversight to build and lead our oversight program for clients who operate in regulated or high-risk financial services categories. This role combines enhanced due diligence (EDD), ongoing monitoring, and thematic/audit reviews into a comprehensive oversight function that ensures our clients maintain strong controls aligned with Bridge’s expectations and regulatory standards.

What you’ll do

This person will design the framework, manage a team of analysts/reviewers, and run an ongoing audit/QA program that evaluates client controls across AML/BSA, sanctions, fraud, and risk domains.

Responsibilities

• Build and Run the Client Oversight Program

• Design and implement Bridge’s client oversight framework, including risk-based schedules for reviews and ongoing monitoring.

• Develop testing methodologies, checklists, and evaluation criteria for assessing client AML/BSA and financial crime controls.

• Ensure the program aligns with regulatory expectations, internal policies, and evolving risk exposure.

• Lead the EDD & QA Team

• Manage a team responsible for conducting:

• Enhanced Due Diligence (EDD) reviews on high-risk clients

• Periodic control assessments and audits

• Quality assurance checks on onboarding and monitoring outcomes

• Provide coaching, support, and subject-matter guidance to junior reviewers and analysts.

• Execute Reviews & Assessments

• Review clients’ policies, procedures, governance, and control environments.

• Evaluate the design and effectiveness of their AML/BSA, sanctions, fraud, and risk controls.

• Conduct interviews with client compliance/risk leaders as part of oversight work.

• Produce clear, thorough reports summarizing findings, risks, and required remediation.

• Ongoing Monitoring & Risk Escalation

• Track completion of client remediation actions and follow-ups.

• Escalate material risks or program weaknesses to the MLRO/BSA Officer and relevant internal teams.

• Maintain dashboards, KPIs, and documentation supporting program governance.

• Cross-Functional Collaboration

• Work closely with Product, Risk, MLRO/BSA Officer, and Business teams to ensure oversight findings are integrated into risk decisions.

• Partner on enhancements to onboarding, monitoring, and partner risk-stratification processes.

• Contribute to broader financial crime program development as Bridge expands into new products and markets

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Experience in EDD, AML/BSA testing, internal audit, QA, or financial crime reviews within a fintech, audit firm, or regulated financial services provider.

• Strong understanding of AML/BSA and sanctions regulatory requirements, risk assessment, and control frameworks.

• Ability to build structured programs and methodologies — not just run existing ones.

• Comfortable managing and developing a team performing detailed reviews.

• Strong analytical and writing skills, with the ability to produce clear, regulator-ready reports.

• Excellent cross-functional communicator, able to partner with internal teams and engage directly with client compliance functions.

Preferred qualifications

• Experience assessing or auditing financial services clients (banks, fintechs, PSPs, FX, crypto, MSBs, etc.).

• Experience designing oversight or third-party risk frameworks.