Head of DevOps, Digital Patient Products

Job Title: Head of DevOps, Digital Patient Products

Location: Morristown, NJ, Cambridge, MA

About the Job

Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.

The Head of DevOps, Digital Patient Products oversees and unifies core delivery functions - DevOps Engineering, Quality/Manual Testing, Test Automation, CI/CD and Mobile Release Management - to ensure seamless, compliant, and high-quality delivery across Digital Patient Experience platforms. This leader defines vision, builds operating models, modernizes platform delivery, and ensures operational excellence while maintaining strict adherence to compliance, in particular GxP, HIPAA, and GDPR.

The role collaborates closely with Engineering, Architecture, Cybersecurity, Compliance, Product, Data and PMO teams to drive CI/CD maturity, automation scalability, testing rigor, environment stability, and regulatory-ready release practices. This individual also manages and mentors cross-functional teams, enabling capability growth, high performance, and strong alignment with enterprise goals.

About Sanofi:
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
 

Main Responsibilities

Leadership & Team Management

• Lead and mentor DevOps Engineering, Manual Testing, Test Automation, and Release Management teams.

• Manage distributed onshore/offshore resources and vendor partners.

• Establish multi-year roadmaps for CI/CD modernization, automated testing, release governance, and environmental management.

• Define team operating model, capability structure, and talent development strategies.

• Oversee hiring, onboarding, performance reviews, skill development, and workforce planning.

• Foster collaboration, accountability, and continuous learning.

• Align delivery strategy with enterprise technology, cybersecurity, and compliance objectives.

DevOps Engineering

• Architect and maintain scalable CI/CD pipelines for Salesforce, IICS, AWS, Snowflake, and Python services.

• Advance infrastructure-as-code, observability tooling, and reliability engineering practices.

• Standardize deployment patterns with automated quality gates, security scans, and compliance validation.

• Automate environment provisioning, configuration management, and operational workflows.

• Partner with architecture to define cloud patterns for scalability, performance, and resilience.

Quality Engineering / Manual Testing

• Lead manual testing strategy across SIT, UAT, regression, functional, performance, and end-to-end cycles across an agile release train of ~20 PODs.

• Oversee test planning, test case creation, acceptance criteria validation, and execution oversight.

• Ensure coverage of complex integration and data flows across all platforms and numerous external partners.

• Drive defect-management practices and ensure timely issue resolution.

Test Automation

• Build and maintain automation frameworks for UI, API, mobile, data validation, and integration testing.

• Integrate automated tests into CI/CD pipelines to establish continuous quality gates.

• Expand automation coverage across Salesforce, IICS, Python APIs, and Snowflake validation.

• Establish and track automation metrics, dashboards, and continuous improvement goals.

Release Management

• Own end-to-end release processes including governance, calendar planning, versioning, and approvals – across our internal patient platforms and on Apple / Google App store for our Software as Medical Devices.

• Oversee environment strategy including sandbox refreshes, data seeding, configuration alignment, and environment health.

• Maintain audit-ready documentation, traceability, and compliant change-control processes.

• Coordinate cutover planning, validation steps, checkpoints, and rollback execution.

Compliance & Regulatory Alignment (GxP, HIPAA, GDPR)

• Ensure all DevOps, testing, and release practices meet regulated healthcare requirements.

• Maintain validation documentation, segregation of duties, and secure deployment workflows.

• Enforce Patient Health Information protection, privacy-by-design, and data minimization principles.

• Integrate automated compliance evidence gathering into DevOps and quality processes.

Required Skills & Competencies

• Proven leadership experience managing multi-disciplinary engineering and QA teams.

• Expertise in CI/CD, automation tooling, cloud engineering, and testing methodologies.

• DevOps hands-on experience with Salesforce, IICS, AWS, Snowflake, and Python services.

• Familiar with main stream DevOps tech stack including GitHub, Splunk, Jira, Confluence, X-ray, SonarQube, CheckMarx, PrismaCloud, GAMS, Schemachange, Copado, etc.

• Deep understanding of manual QA processes and modern test automation frameworks.

• Strong observability, monitoring, incident response, and problem-management skills.

• Experience working in regulated healthcare environments (GxP, HIPAA, GDPR).

• Exceptional communication, stakeholder partnership, and strategic planning abilities.

• Expertise in Git for version control, including branching strategies, commit best practices, pull requests, conflict resolution, and integration with CI/CD pipelines.

Key Performance Indicators (KPIs)

• CI/CD maturity, deployment consistency, and lead time reduction.

• Test automation coverage, stability, and effectiveness.

• Reduction of manual testing effort and defect leakage.

• Release success rate, change failure rate, and audit compliance.

• Reduction in incident recurrence and improvements in MTTR.

• Team engagement, skill growth, and cross-functional alignment.

About You

• Bachelor's degree required; advanced degree (MS, MBA) preferred.

• 10+ years leading DevOps, QA, and/or Release Engineering teams.

• Experience with digital health ecosystems, EHR, and clinical integrations preferred.

• Strong knowledge of Salesforce development practices and cloud engineering.

• Expertise in CI/CD, release governance, SDLC management, and automation frameworks.

• Ability to influence senior leadership and navigate complex stakeholder environments.

• Advanced skills in Agile delivery, product collaboration, compliance, and digital strategy.

• Fluent in English; an additional language is a plus.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

US and Puerto Rico Residents Only

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

North America Applicants Only

The salary range for this position is:

$187,500.00 - $270,833.33

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.